- TAD PGS, Inc. (Laurel, MD)
- …any questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us ... We have an outstanding Contract position for anIT Help Desk Technicianto join a leading...one of Computerworld 's Top Places to Work in IT for the last six years and are wanting… more
- Shuvel Digital (Washington, DC)
- …and efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team ... Services (USCIS) in the delivery of their Information Technology ( IT ) systems, with a primary focus on the Verification...supporting this contract. The Help Desk Engineer will troubleshoot issues to… more
- HTC Global Services Inc (Bethesda, MD)
- …and a variety of other perks. Job Description: We are seeking a temporary Help Desk Technician to offer technical support and assistance related to computer ... and software, both over the phone and in person. Additionally, the help desk technician will respond to customer inquiries to provide technical assistance.… more
- General Dynamics Information Technology (Bethesda, MD)
- …Other **Job Family:** Help Desk **Skills:** Help Desk Management, IT Help Desk ,ServiceNow Incident Management,SLA Management **Experience:** ... Manager, you will manage all activities related to the staffing and operation of an IT help desk . **HOW A TIER II HELP DESK MANAGER WILL MAKE AN… more
- Vaco (Annapolis, MD)
- …**Description:** The Level 1 Call Center Agent will be responsible to support customers from our 24x7 call center. This person must provide exceptional call center ... Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... any questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us… more
- General Dynamics Information Technology (Bethesda, MD)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support, IT Tech Support,Troubleshooting **Experience:** ... related + **Required Skills & Experience:** + Demonstrated experience in IT support or help desk rolesDemonstrated experience working with ticketing system… more
- Leidos (Washington, DC)
- …supporting a federal client in the Healthcare sector. The program provides a range of IT services, including help desk , desk side support, Windows ... access to the customer's information. We are seeking a dynamic Service Desk Manager to join our IT Service Desk team. This pivotal role involves overseeing… more
- Arena Technical Resources, LLC (Washington, DC)
- …and proactive incontinuously improving the Firm's technologysolutions. -Serves as an extension of the Firm's IT Help Desk ,leading L1 / L2 support at a local ... acumen with arelentless customer focus, communicationskills, and a desire to help prevent/resolveissues enables the Senior IT ServicesTechnician to deliver… more
- American Institutes for Research (Washington, DC)
- …with the Technical Support Services Managers to understand current processes and manage IT help desk process improvement projects from initiation to ... ) team is seeking aSenior Business Process Analystfocused on IT Service Desk process improvements. This will...new processes and tools. + Continuously evaluate and refine help desk processes to ensure ongoing improvement… more
- General Dynamics Information Technology (Washington, DC)
- …how agencies operate. At GDIT, people are our differentiator. As an ** IT Service Desk Manager** , you will help ensure today is safe and tomorrow is smarter. ... Trust/Other Required:** None **Job Family:** Information Systems Management **Skills:** IT Service Desk ,People Management,ServiceNow Platform **Experience:** 15… more
- CACI International (Columbia, MD)
- …quicker remediation of issues and streamlined decision-making. **Responsibilities:** + Provide IT Help Desk Support problem identification, diagnosis, ... with Data Governance and Data Stewardship + Experience with improving Enterprise IT data quality, usability, and interoperability. + Understanding of data stores and… more
- CACI International (Columbia, MD)
- …quicker remediation of issues and streamlined decision making. **Responsibilities:** + Provide IT Help Desk Support problem identification, diagnosis and ... Programmatic support to include WBS, IMS. + Microsoft 365 IT Administration migrations, services and sustainment. + Microsoft Azure...a Services (IaaS) and Platform as a Service (PaaS) IT Administration. + IT Incident Management. +… more
- Glory Global Solutions (Baltimore, MD)
- …ideal candidate may possess some PC knowledge. However, this position is not intended for IT or help desk professionals. REQUIRED SKILLS AND COMPETENCIES * A ... company van is provided, and you will drive from your home daily to our customer sites. Therefore, it is critical that you live within a reasonable commute from the assigned territory* Must be able to lift up to 50 pounds without assistance* Must be able to… more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology ( IT ) Support ... opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the highest levels of the… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Level 1 Support,Remote Access,Technical Support,Troubleshooting ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level I Transform technology...Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Standard Operating Procedure (SOP),Tracking ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level 0 Transform technology...Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- General Dynamics Information Technology (Washington, DC)
- …serve as the first point of contact for IT problem resolutions for the service desk . **HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT:** + Collaborating ... Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help ...the Department of Energy to solve simple to complex IT issues assisting and supporting end-users with technical issues… more
- General Dynamics Information Technology (Washington, DC)
- …Seize your opportunity to make a personal impact as the Help Desk Incident Manager supporting providing IT support services critical to the Legislative ... skills, and grow a rewarding career. At GDIT, people are our differentiator. As the Help Desk Incident Manager supporting the US Senate Sergeant at Arms remotely… more
- General Dynamics Information Technology (Washington, DC)
- …Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support,Microsoft ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT....the Department of Energy to solve simple to complex IT issues Assisting and supporting end-users with technical issues… more