- National Gallery of Art (Washington, DC)
- …timely resolution of financial application-related problems. Responsibilities As the IT Specialist , you will: Process Improvement: Continuously evaluates ... ensuring that they are managed according to incident management processes. Provides helpdesk management and oversite of operations and maintenance (O&M) using the… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Help Desk Technician Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting ... None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology ( IT ),Remote Access,Remote Support,Troubleshooting **Experience:** 0 + years of related… more
- NCR VOYIX (Annapolis, MD)
- …world to your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is responsible for ... adhere to the contractual SLAs + Monitor and analyze Helpdesk entries to ensure client needs are properly met...Science degree in Information Technology or 5+ years of IT /Software Application Support + Must have CompTIA Security+ Certification… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity issues, and ... into the cloud environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. +… more
- TekSynap (Rockville, MD)
- …and respond to all calls immediately. + Document all assistance in the existing Helpdesk Log including date, time, name of user, problem, and action taken at the ... and Outlook. **Overview** We are seeking a Help Desk Specialist I to join our team supporting various Nuclear...(NRC) projects in Rockville, MD. TekSynap currently has several IT support contracts at the NRC which have varying… more