- NuAxis Innovations (Washington, DC)
- ** Tier II Service Desk Specialist ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist ** for a Full-Time position. **Job Summary:** The Service … more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist ...of incident information through VIP and customer conversation and self- service tools. Under general supervision, assists VIP's and users… more
- CACI International (Washington, DC)
- Tier 1 - Help Desk Specialist Mid Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... (OIS) at the United States Capitol Police as a Tier I Help Desk Specialist ....manage all service requests using the Symantec Service Desk ticketing system + Deliver clear,… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide ... Help Desk Tier I Specialist ...Help Desk Tier I Specialist - Cleared Washington,...+ Log all request into the Government tracking system ( Service Now). + Add new users to the network… more
- CACI International (Washington, DC)
- Tier 1 Help Desk Specialist ,...document all service requests using the Symantec Service Desk ticketing system + Provide clear, effective ... (OIS) at the United States Capitol Police as a Tier I Help Desk Specialist ....with help desk ticketing systems, preferably Symantec Service Desk + Knowledge of IT … more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. + System Monitoring: Monitor… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
- ProSphere Tek (Washington, DC)
- …tickets as necessary to the appropriate support teams. + Support program-level Service Desk functions to include evaluating, processing/resolving, and tracking ... **Overview** Planned Systems International, Inc (PSI) is seeking aHelp Desk Specialistto support our Government customer in Washington, DC for our DoS PHIMS… more
- Robert Half Technology (Baltimore, MD)
- Description Job Summary We are seeking a customer-focused Help Desk Specialist to join our mid-sized law firm in downtown Baltimore. In this onsite role, you ... iManage. A strong desk -side manner and commitment to delivering excellent customer service are essential. Key Responsibilities * Respond to and resolve Tier … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …in a fast-paced environment * Must be able to monitor and process Capabilities Service Desk tickets * Certification: 8570 is required Sec * Security Clearance ... experience **US Citizenship Required:** Yes **Job Description:** Unified Communications Specialist At GDIT, people are our differentiator. As a...scale and impact. * Serve as the support for Tier 1 and Tier 2 technicians across… more
- KBR (Bethesda, MD)
- …Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant demand and ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National...traffic, major incidents, and general administration for assisting other Service Desk peers. + Using dashboards provided,… more
- New York Times (Washington, DC)
- …the role of Technical Support Specialist with a higher skill set: + Provide tier 2 hands-on support to end users throughout the company who are working in an ... worth paying for.** **Job Description** **About the Role** The News Technology Specialist position provides infrastructure IT support services for The New York Times… more
- Insight Global (Hanover, MD)
- Job Description A client of Insight Global is looking for a TSSCI IT Specialist to sit fully onsite in Aberdeen, MD. They will be responsible for providing Tier ... 1 Support. They will be responsible for performing help desk , account creation, ticket management, hardware and software installation, troubleshooting, and other… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …* Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base * Break/Fix support for ... Justice. The program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed print services,… more
- Calhoun International, LLC (Washington, DC)
- …tracks trouble tickets, refer appropriate issues to Defense Travel Management Office (DTMO), Tier Three Level Help Desk roles and Travel Assistance Center (TAC), ... years. * Shall have a minimum of one year of DTS Local Level Service Help Desk experience, to include ODTA support; ability to prepare and/or review DTS Standard… more
- Dentons US LLP (Washington, DC)
- …services and ensure proper escalation flows. + Provide technical advice on escalations between the Service Desk , TSS, and tier 3 teams. + Specify systems, ... Delivery Lead. This position will supervise the Firm's service desk team, their processes and their...with the application process, please call our Talent Acquisition Specialist at +1 314 259 5898 or contact us… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk ) problem identification, diagnosis and resolution of ... project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. +...users in accessing and using IT systems. + Provide Tier 1 (Help Desk ) and Tier… more