- Zoom (Dover, DE)
- …these customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing key factors affecting ... teams to align retention strategies + Identifying opportunities for product and service improvements to enhance customer satisfaction + Driving continuous… more
- Coinbase (Dover, DE)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- Brink's (Dover, DE)
- …Job Category The Account Services Lead is responsible for account management, customer relations, and customer service and support aspects of the ... accounts. The incumbent functions as primary escalation point for customer service issues and acts as the...ownership for pre and post-sales support issues initiated by customer and internal personnel . Lead activities… more
- BJs Wholesale Club (New Castle, DE)
- …delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their ... built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at...develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops… more
- The Childrens Place (Wilmington, DE)
- …for both internal and external customers + Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high ... **Location:** Wilmington, Delaware **Job Summary:** The Store Lead will be responsible for supporting the Store...team to maximize productivity through operational and product knowledge, customer service and participating in an completing… more
- BJs Wholesale Club (New Castle, DE)
- …merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members. Must be available Thursday - ... built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at...ourselves accountable. + Acts with honesty and integrity and lead with the member in mind to address all… more
- Coinbase (Dover, DE)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- Capital One (Dover, DE)
- Director, Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... scalable, and intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking for an… more
- Guardian Life (Dover, DE)
- ** Lead AI Innovation Lead - Data...such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that ... the wellbeing of its customers and their families. As part of the Data & AI team, this role...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
- Oracle (Dover, DE)
- …utilizing Oracle Health products and technology to meet customer needs. As part of a Day 2 Optimization Service team, provides technical expertise in ... assessment and dashboard that identifies opportunities for improvement. Drive and lead customer presentations of those opportunities, participate in the… more
- Capital One (Dover, DE)
- …breakers, doers and disruptors, who love to solve real problems and meet real customer needs.** **We are seeking a Lead Software Engineer who is passionate ... Lead Software Engineer, Full Stack - Shopping (Remote)...experience with AWS, GCP, Microsoft Azure, or another cloud service ** + **4+ years of experience in open source… more
- Capital One (Wilmington, DE)
- Lead Software Engineer (Bank Tech) Do you love...and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers ... and disruptors, who solve real problems and meet real customer needs. We are seeking Full Stack Software Engineers...marrying data with emerging technologies. As a Capital One Lead Software Engineer, you'll have the opportunity to be… more
- Capital One (Wilmington, DE)
- Senior Lead Software Engineer, Full Stack (Bank Tech) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in ... and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers...and disruptors, who solve real problems and meet real customer needs. Bank Tech is seeking Full Stack Software… more
- Raising Cane's (Newark, DE)
- Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name ... suggests, your main priority is to provide great customer service . In this role, you will... associate, retail team member, cashier, restaurant server, kitchen lead , cook, prep cook, drive-thru cashier or any other… more
- Amentum (Dover, DE)
- Amentum is seeking a **Business Development Lead for Digital Transformation** . The Business Development Lead is a key member of the sales team, responsible for ... revenue targets. As a Business Development leader, the BD Lead is responsible for growing a suite of Government...clients at client meetings and industry engagements + Conducts customer visits; identifies customer challenges and requirements;… more
- PNC (Wilmington, DE)
- …successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service , Identifying ... opportunity to contribute to the company's success. As a(n) Lead Teller within PNC's retail organization, you will be...and leads tellers by example to deliver a unique customer experience aimed at improving customer financial… more
- Capital One (Wilmington, DE)
- Lead Software Engineer, iOS Mobile **Do you love...and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers ... who love to solve real problems and meet real customer needs. As a Capital One** **iOS Software Engineer,**...disciplines (Android, iOS, APIs, Web, etc.)** + **Own and lead delivery of major components and platform needs in… more
- Capital One (Wilmington, DE)
- Lead Software Engineer, Front End (Bank Tech) Do...and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers ... and disruptors, who solve real problems and meet real customer needs. We are seeking Front End Software Engineers...source frameworks with emerging technologies. As a Capital One Lead Software Engineer, you'll have the opportunity to be… more
- Capital One (Wilmington, DE)
- Senior Manager, Product Manager, Retail Bank Migration Lead At Capital One, we believe great products begin with a deep understanding of our customers. From our ... Modernization you will be reimagining our Consumer Bank to create game-changing customer experiences and business outcomes. You will build platforms and services… more
- Walgreens (Middletown, DE)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... customer complaints to management. **Job ID:** 1737969BR **Title:** Shift Lead **Company Indicator:** Walgreens **Employment Type:** Part -time **Job… more