- Kimpton Hotels & Restaurants (Cleveland, OH)
- …downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and ... check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the… more
- Drury Hotels (Columbus, OH)
- …and 5:30 pm Kickback service , which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high ... and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:… more
- Drury Hotels (Grove City, OH)
- …Company expectations. Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent , night audit or other positions as ... supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels' policies and procedures… more
- Hilton (Cleveland, OH)
- …out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for ... with Hilton's continuously growing community\!_** **What will I be doing?** As a Guest Services Agent , you would be responsible for greeting and registering… more
- Hilton (Columbus, OH)
- …on the growth and evolution of contact center products + Strategy and implementation of self\- service , customer \( guest and agent \) use of the tools and ... experience with an eye toward innovation, simplifying and enhancing guest and agent support, while ensuring our...related fields + Expertise and recent experience with Salesforce Service Cloud as a Contact Center Platform + Ten… more
- Six Flags (Sandusky, OH)
- …Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties. Agents are required to assist guests ... for growth and advancement with the possibility of year-round agent and leadership roles.** + Answer inbound calls and...concerns in a timely and professional manner. + Ensure guest information is entered accurately. + Enter and maintain… more
- ASM Global (Columbus, OH)
- …perks for part-time team members too! Position Summary The Public Safety Agent participates in the day-to-day functions of securing, directing, and promoting ... activity and violations of campus policy + Respond to guest conflicts, medical situations, and other incidents + Provide...code of conduct and safety procedures + Provide exceptional service to all patrons + Perform regular and routine… more
- Hilton (Columbus, OH)
- …on the growth and evolution of contact center products + Strategy and implementation of self\- service , customer \( guest and agent \) use of the tools and ... you will help drive forward the Hilton customer support experience, simplifying and enhancing guest and agent support, while ensuring our call center goals are… more
- Aimbridge Hospitality (Akron, OH)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- Aimbridge Hospitality (Hilliard, OH)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- IHG (Cleveland, OH)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... **Role Purpose** The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- Six Flags (Sandusky, OH)
- …Call Center, ensuring staff adherence to policies and procedures while maximizing guest service and divisional revenue. Responsibilities: + Ensure daily ... or complaints. + Review concerns or complaints with the agent to ensure guests are receiving proper service... agent to ensure guests are receiving proper service and information. + Monitor daily staffing levels and… more
- Vail Resorts (Zanesfield, OH)
- …is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...member of this team, you are part of the guest experience and the face of Vail Resorts! **Job… more