- Insight Global (Cleveland, OH)
- …raised on ServiceDesk- Liaising, supervising and assisting visiting engineering and technical staff. - Progressing colleagues' Service Requests, according to ... Description Insight Global is seeking a motivated and energized Service Analyst to join a manufacturing company in the...ill be responsible for onsite IT support in a technical capability to help resolve colleagues IT related issues… more
- Deloitte (Columbus, OH)
- …onsite client service delivery. Work you'll do/Responsibilities This is a lead role that will be supporting our external client's subscription business. We are ... in a collaborative environment? As an experienced SAP BRIM Lead you will have the ability to share new...design docs and deliverables. + Experience in support activities, ITSM processes, SDLC process, including hands-on design and configuration,… more
- Parker Hannifin Corporation (Cleveland, OH)
- …Service Data Model (CSDM). This role requires a deep understanding of IT Service Management ( ITSM ) processes, data governance, and the ability to drive ... management, and asset management. + Ensure interoperability between the CMDB and other ITSM (IT Service Management) processes to support holistic service … more
- Iron Mountain (Columbus, OH)
- …that will welcome your unique contributions? If so, let's start the conversation. The Service Management Change Manager I is part of a team that designs, plans, ... Escalation Management and Knowledge Management. Assist with the overall Continual Service Improvement (CSI) process. This position needs to have experience with… more
- Capgemini (Cincinnati, OH)
- …outstanding end user support for GE Proficy MES. **Key Responsibilities** **:** + Lead Service delivery management and provide flawless end user support for ... **Tittle - Delivery Executive - Sr. Service Delivery Manager** **Location: Cincinnati, OH** **Summary** **:** At Capgemini, we are offering an outstanding… more
- Intermountain Health (Columbus, OH)
- … Service Management Architecture. The ideal candidate should be proficient in: IT Service Management ( ITSM ), HR Service Delivery (HRSD), and Strategic ... and systems integrations (this is a critical requirement, as the role will lead integrations) Familiarity with ServiceNow's GenAI solutions is a major plus Chatbot… more
- PNC (Strongsville, OH)
- …at layer 1 through 3. * Strong leadership skills with the ability to help lead technical situation calls and ensure that team is driving to root cause. ... problems. * Assists in the development and maintenance of technical , operational and service procedures, as well...Architecture, IT Environment, IT Industry: Trends & Directions, IT Service Management ( ITSM ), IT Standards, Procedures &… more
- Wolters Kluwer (Columbus, OH)
- …and technical policies and applicable standards and legislation. + Lead in incident resolution for supported Applications. + Manage application group personnel, ... the Health portfolio. This includes areas such as DevSecOps, SRE, FinOPS, Technical Debt and Observability. You will deliver cloud-focused operations, with an… more
- Deloitte (Cleveland, OH)
- …international, to deliver Application Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs + Drive SLA adherence ... positions in the marketplace and are routinely solving complex business and technical challenges with enterprise clients. Deloitte's Managed Services act as an… more
- Baylor Scott & White Health (Columbus, OH)
- **JOB SUMMARY** The Sr. Incident Response Engineer will take on the lead cyber security incident responder role on the Baylor Scott & White Health cyber defense ... prior experience.. **KEY RESPONSIBLITIES** + Conduct security investigations and lead security incident response in cross-functional environment and drive incident… more