- Medical Mutual of Ohio (OH)
- …position has the option to work fully remote; Ohio residents preferred._** **Responsibilities** ** Speech Insight Analyst I** + Acts as enterprise Voice of the ... of the company + Performs other duties as assigned ** Speech Insight Analyst II** + Conducts call...and various reports) to identify customer pain points, provide insights and translate into improvement opportunities. + Explores customer… more
- US Bank (Cincinnati, OH)
- …and policies to drive improvements in key customer metrics. The Customer Experience Analyst will drive insights into action by leveraging several data sources ... **Job Description** The Customer Experience team works to deliver insights to support US Bank's journey to be a...be a leading, customer-centric organization. The role of the Speech and Text Analytics Reporting team within the Voice… more
- NRG Energy, Inc. (OH)
- …NRG on Facebook, Instagram, LinkedIn and X. Job Summary: The Sales Quality Field Analyst role will assist our frontline sales fleet, with boots on the ground field ... the business in support of our national sales organization. Analyst is expected to use face to face auditing,...and areas for additional attention effort/retraining. + Provide actionable insights to guide the sales and marketing teams through… more
- ALS (Cincinnati, OH)
- …and able to see to read reports and operate equipment; + Hearing and speech to communicate in person and over the telephone; **Qualifications** **Working at ALS:** ... supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world. **Everyone matters:** ALS is proud to… more
- ALS (Cincinnati, OH)
- …vision and able to see to read reports and operate equipment; + Hearing and speech to communicate in person and over the telephone; + Significant amounts of overtime ... supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world. **Everyone matters:** ALS is proud to… more