- Paycom Online (Oklahoma City, OK)
- …to a successful and timely completion while achieving position metrics and customer satisfaction. + Drive revenue, retention , and growth while maintaining ... EM is responsible for retaining existing client relationships through usage, retention , and additional revenue. Manages the ongoing relationship with existing small… more
- CRST (Oklahoma City, OK)
- …through cold outreach, networking, and market insights + Design customer -specific transportation solutions leveraging CRST's independent contractor model + Manage ... business + Build and maintain long-term partnerships to drive retention and growth + Stay ahead of freight trends,... and growth + Stay ahead of freight trends, customer shifts, and competitive strategies **What Great Looks Like**… more
- iCIMS (Oklahoma City, OK)
- …secure, compliant, and scalable delivery across CRM, CPQ, CLM, Marketing Automation, Customer Success, Data, AI, and integration layers. **About Us** When you join ... observability, and performance. Chair a cadenced architecture review and manage exceptions. ** Lead Build vs. Buy Decisions:** + Support vendor evaluations and proofs… more
- Cleo (Oklahoma City, OK)
- …systems. + Collaborate with cross-functional teams (order management, finance, logistics, customer service) to ensure that integrated process flows align with ... operational goals. + Lead business process mapping and gap analysis to ensure...Representing a company with 4,000+ clients and a 99% retention rate + Accelerated title and salary growth potential… more
- Zoom (Oklahoma City, OK)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Capital One (Oklahoma City, OK)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (Oklahoma City, OK)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Oklahoma City, OK)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Oklahoma City, OK)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Coinbase (Oklahoma City, OK)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- Grant Thornton (Tulsa, OK)
- Position Summary The Oracle HCM Integration and Reporting Lead is a strategic leader responsible for overseeing a team dedicated to managing, creating, and ... opportunities to streamline and proactively enhance reporting solutions. The Lead will collaborate with cross-functional teams, drive process improvements, and… more
- Oracle (Oklahoma City, OK)
- **Job Description** Lead the global estimating function for a large-scale, leased data center build program, responsible for end‑to‑end estimating governance, ... AACE Class 5-Class 1 maturity and program stage gates. + Build and lead a high-performing estimating team (regional leads, discipline estimators, data analysts) with… more
- PagerDuty (Oklahoma City, OK)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- NTT America, Inc. (Oklahoma City, OK)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- The Hertz Corporation (Oklahoma City, OK)
- …Dollar, and Thrifty brands._ _Reporting to the Director of Operations, North America Customer Care, you will lead efforts to deliver exceptional recovery ... and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure that when… more
- ISC2 (Oklahoma City, OK)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- Cornerstone onDemand (Oklahoma City, OK)
- …to serve as **Manager, Customer Success** . This role will report to the AMER Customer Success Director and will lead a team of Customer Success Managers ... success initiatives to increase Annual Recurring Revenue (ARR) and Retention . This includes operational planning behind the scenes as...customer satisfaction. **In this role you will:** + Lead and manage a team of CSMs, including hiring,… more
- SHI (Oklahoma City, OK)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Trellix (Oklahoma City, OK)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement, retention , loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...to the VP of Marketing & GTM, you will lead our strategy to turn customers into advocates by… more
- Wolters Kluwer (Oklahoma City, OK)
- …resolving intricate client issues while providing consistent and high levels of customer satisfaction and retention Travel Requirements: + 10-40% percent travel ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
