- Encore (Oklahoma City, OK)
- …is reviewed and approved by clients, and advises the Director and/or Sales Manager of any potential challenges. * Ensures that daily equipment sheets are updated ... Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field. *Manage human… more
- Paycom Online (Oklahoma City, OK)
- …maintains the Contact Center infrastructure of the corporation. Assists with Contact Center & Call Manager corporate deployments and related hardware and ... configuration and management strategies. + Establishes network and Contact Center system by evaluating network and telecommunication performance issues...Protocols** + **LAN/WAN TCP/IP, MPLS, BGP, VPN** + **Cisco Call Manager ** + ** Call … more
- HomeSafe Alliance (Oklahoma City, OK)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- HomeSafe Alliance (Oklahoma City, OK)
- …multi-channel contact center environment remotely. + The role requires strong business acumen of a REMOTE contact center and customer relationship reporting ... **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per...and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After … more
- Intermountain Health (Oklahoma City, OK)
- …our mission of Helping People Live the Healthiest Lives Possible. Our Supply Chain Sourcing Manager is part of our Sourcing Center of Excellence (COE) and leads ... **Job Description:** The Supply Chain Sourcing Manager I is responsible for leading and coaching...tools and resources to perform the required legal and business analysis of clinical, non-clinical and IT related contracts.… more
- Hilton (Oklahoma City, OK)
- …part of an in\-house Commercial Services team that propels Hilton's sales, revenue management, call center , and analytics functions\! As a Group Sales Manager ... including the development of sales strategies to attract group business to exceed established revenue and room night goals\....of Sales, the Director of Revenue, and the General Manager to develop the sales and pricing strategies during… more
- HealthEdge Software Inc (Oklahoma City, OK)
- **Overview** **Overview:** We are hiring aSeniorProduct Manager (SPM)tojointheStaff Experienceteam and ownclinical staff satisfaction and efficiency, serving the ... problems, and an ability to lead and get things done across a growing business . We are looking for a customer-obsessed,sharp,and tenacious SPM to own and execute the… more
- Evolent Health (Oklahoma City, OK)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... reason why diversity and inclusion are core to our business . Join Evolent for the mission. Stay for the...the culture. **What You'll Be Doing:** As a Project Manager on the Medical Policy team, you will work… more
- Evolent Health (Oklahoma City, OK)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... reason why diversity and inclusion are core to our business . Join Evolent for the mission. Stay for the...ensure deadlines are met + Work closely with program manager and partner collaboratively with project stakeholders across functional… more
- Evolent Health (Oklahoma City, OK)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... selves to work. That's one reason why diversity and inclusion are core to our business . Join Evolent for the mission. Stay for the culture. **What You'll Be Doing:**… more
- General Motors (Oklahoma City, OK)
- …are seeking a highly skilled and experienced Hands-On Technical Lead to join our AI Center . The ideal candidate is a Data Scientist with a proven track record of ... topics, trends, and advancements, bringing innovative ideas to the AI Center . + **Cross-Functional Collaboration:** Work closely with data engineers, software… more
- CSL Plasma (Oklahoma City, OK)
- …suitability for the plasma pheresis process. You will report to the Assistant Center Manager . **The Role** + In compliance with Standard Operating Procedures ... **The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor… more
- Humana (Oklahoma City, OK)
- …the omnichannel experience strategy, integrating customer touchpoints across digital, mobile, call center , marketing, and offline platforms for a unified ... customer needs resulting in successful customer adoption for achieving positive business outcome. The AVP, Product Management requires an in-depth understanding of… more
- Lowe's (Oklahoma City, OK)
- …tasks in a fast-paced environment. *Applies knowledge of Home Delivery Operations and Call Center processes to manage and improve operations. *Interacts with 3PL ... a team of approximately 3-7 local market Customer Service Associates. This role manager and analyzes the overall productivity of the office and ensures processes… more
- Humana (Oklahoma City, OK)
- …to the Finance team. Supports system monitoring, file transmissions, member communications, call center inquiries, and production issues resolution. Works well ... Professional will work as liaison between vendors and Humana supporting internal business areas while helping ensure vendors meet contractual obligations as part of… more
- Paccar Winch Inc. (Oklahoma City, OK)
- …and sponsor Key-Op program participants with support from the Assistant Distribution Center Manager . + Assist in coordination of on-site training/support with ... of warehouse personnel. In addition, they will coordinate all distribution center functions and perform continuous improvement projects to attain high safety,… more
- Rocket Software (Oklahoma City, OK)
- …and configurations that meet budget requirements. + Works with CoLo data center vendors to implement new requirements and resolve issues. + Frequently interacts ... with Rocket development teams to define system and business requirements to support Rocket Software development efforts. + Support key technology initiatives… more
- IMSolutions, LLC (Oklahoma City, OK)
- …Remote Full Time \#1212 - Client Services Manager /Supervisor Share (https://imsolutions1.applytojob.com/app/share/aAJXkKPl0M) **This position is contingent on ... exciting opportunity working in federal government contracting supporting BPA Call Orders. This will be a remote, hybrid, or...and tailoring approaches to tackle a broad range of business challenges + Ensure team operations processes and reporting… more
- Sunrun (Oklahoma City, OK)
- …in working in and supporting teams with strong customer communication functions, including call center expertise. + Ability to create dashboards and reports in ... process + Handle escalated projects in collaboration with stakeholders across the business and where necessary, escalate projects with challenges to CX Manager… more
- GE Appliances, a Haier company (Oklahoma City, OK)
- …**Position Requirements** + High School Diploma or GED + Minimum of 1-year Call - Center experience + Minimum of 2-years Escalated Customer Service experience + ... commitments defines the way we work, invent, create, do business , and serve our communities: _we come together_ ,...with suggested resolutions to the Team Leader or Team Manager . + Complete consumer reviews for satisfaction before case… more