- Humana (Oklahoma City, OK)
- …part of our caring community and help us put health first** The Senior Problem , Incident and Event Management Engineer drives technical support teams to ... or outages to key technology platforms/applications. The Senior Problem , Incident and Event Management Engineer work assignments involve moderately… more
- Ensono (Oklahoma City, OK)
- …ITIL-compliant champion for incident , request, change, and with particular focus on problem management + Partner with monitoring team to develop new event ... Senior NAS Storage EngineerRemote - United StatesJR010532 **Job...storage infrastructure + Maintain accurate CMDB + Participates in problem management to proactively review open client and infrastructure… more
- Rocket Software (Oklahoma City, OK)
- …practices, including Incident Management, Service Request Management, Change Management, Event Management and Problem Management. + ITSM Certification - ITIL ... analysis of key performance indicators (KPIs) for the broader IT team, senior leadership, and rocketeers. Upon non-achievement of targets, identify and implement… more
- United Petroleum Transports (Oklahoma City, OK)
- …user satisfaction. Implement improvements based on data analysis. + Analyze incident trends to identify root causes and implement approved configurations, process ... disaster recovery plans to ensure business continuity in the event of system failures or other emergencies. Conduct regular...when necessary. Strategic Planning + IT Strategy: Collaborate with senior IT management to develop and implement an IT… more