- Zoom (Oklahoma City, OK)
- …to join our team and focus on our Solopreneur and Micro customer base (1-10 employees). This individual contributor role will be responsible for developing and ... these customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing key factors affecting… more
- Coinbase (Oklahoma City, OK)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster… more
- Brink's (Oklahoma City, OK)
- …Job Category The Account Services Lead is responsible for account management, customer relations, and customer service and support aspects of the ... accounts. The incumbent functions as primary escalation point for customer service issues and acts as the...ownership for pre and post-sales support issues initiated by customer and internal personnel . Lead activities… more
- CACI International (Oklahoma City, OK)
- …and ensure consistent service quality and knowledge growth across the team . + **DoD/DAF:** Leverage knowledge of the customer 's mission, user needs, ... Enterprise Service Desk Lead Technician Job Category:...5 years of relevant experience) + Demonstrated commitment to team success, with a strong desire to mentor, support,… more
- Honeywell (Oklahoma City, OK)
- …you will have the opportunity to lead and manage our HVAC field service team , ensuring efficient and effective service delivery to our customers. ... On Bonus ** As a **HVAC / Building Automation Lead Field Service Technician** here at Honeywell,...technical role in this industry. + Strong leadership and team management skills. + Customer -focused mindset with… more
- Academy Sports + Outdoors (Oklahoma City, OK)
- …full job description:* Logistics Team Lead (http://cdn.phenompeople.com/CareerConnectResources/ASQASMUS/documents/JD\_Logistics\_Team\_Lead-1687179294752.pdf) ... * Store Inventory Control Team Lead (http://cdn.phenompeople.com/CareerConnectResources/ASQASMUS/documents/JD\_Inventory\_Control\_Team\_Lead-1687179292195.pdf)… more
- Tractor Supply Company (Choctaw, OK)
- Team Lead , Petsense **Overall Job Summary** This...and accurately; and to provide the highest level of customer service . + Team members must ... of operational, sales, and merchandising objectives by providing outstanding customer service . This position is also responsible...and personal success, which is why we empower our Team Members to lead balanced lives through… more
- Capital One (Oklahoma City, OK)
- Sales Development Team Lead - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and ... (ACV) of $75,000 or greater (as an individual contributor, team lead , or manager). + At least...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- Cabela's (Oklahoma City, OK)
- …merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities **_ESSENTIAL FUNCTIONS:_** + Supports GSM ... work schedules; coaches and motivates associates to promote positive customer relations and a productive team -oriented work...and HR Manager. Maintains a high level of personal Customer Service ; achieves better than Company average… more
- Sedgwick (Oklahoma City, OK)
- …Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Assistant Claims Team Lead - Workers Compensation Are you looking for an opportunity ... a rapidly growing, industry-leading global company known for its excellence and customer service . + Leverage Sedgwick's broad, global network of experts to both… more
- Highmark Health (Oklahoma City, OK)
- …and utilization management software** , often with potential regulatory risk exposure, customer service , and financial impacts. As a primary customer ... impact interconnected enterprise systems, including considerations for regulatory risk, customer service , and financial implications. Furthermore, they will… more
- The Hertz Corporation (Oklahoma City, OK)
- …for this role is $90K, commensurate with experience._ **What You'll Do:** **1. Lead Service Recovery Operations** + Oversee day-to-day service recovery ... seeking a dynamic and operationally strong leader managing our Service Recovery function for North America Customer ...brands._ _Reporting to the Director of Operations, North America Customer Care, you will lead efforts to… more
- Highmark Health (Oklahoma City, OK)
- …a hybrid work model, requiring in-office presence Tuesday through Thursday. This Lead Architect, operating from a strategic leadership position, is instrumental in ... technical trade-offs. They design robust enterprise and solution architectures, lead cloud migration strategies, and architect advanced AI/ML integrations, always… more
- Under Armour, Inc. (Oklahoma City, OK)
- …problem solving situations; Uses reason even when dealing with emotional topics. + Customer Service - Manages difficult or emotional customer situations; ... Lead , Network Engineer ** Lead , Network Engineer**...Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to… more
- Under Armour, Inc. (Oklahoma City, OK)
- Lead , Solution Architect - Store Systems ** Lead ,...pursuit of better begins with innovation and with our team 's mission of being the best. With us, you get ... **Purpose of Role** The Under Armour Commerce Technology team drives innovation across Retail, E-Commerce, Inventory, and integrated… more
- Capital One (Oklahoma City, OK)
- …workflow automation, lead scoring, and campaign execution efficiency. 3. Leadership, Team & Governance + Team Leadership: Build, mentor, and lead ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Guardian Life (Oklahoma City, OK)
- ** Lead AI Innovation Lead - Data...such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that ... their families. As part of the Data & AI team , this role presents a distinctive opportunity to collaborate...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
- Walmart (Oklahoma City, OK)
- …retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience Must be 18 years of age or older ... processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are… more
- Coinbase (Oklahoma City, OK)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- Cardinal Health (Oklahoma City, OK)
- **_What Customer Service Operations contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer ... organizational skills and prioritizes getting the right things done. The Accounts Receivable Team Lead performs day-to-day AR functions with the goal of ensuring… more