- Burlington (Lawrence, NY)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the...You will be able to distill business objectives in service of developing and executing deal structures that maximize… more
- ServiceNow, Inc. (New York, NY)
- …Area, resulting in clear accountability, consistent service and one face to the customer . This role also carries the lead responsibility for Customer ... have responsibility for leading the team that makes every customer in the Strategic Tech, TMT, & System Integrators(SI)...Tech, TMT, & System Integrators(SI) Major Area committed to Service Now for life and have the ability to… more
- The Walt Disney Company (New York, NY)
- …prototype AI-driven solutions that address key pain points for both customers using self- service systems and customer service (CS) agents interacting with ... and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to...analytics - all with the goal of enhancing the customer support experience. **As a Lead ML… more
- PSEG Long Island (Melville, NY)
- …& Pricing, Billing & Revenue Integrity, Transmission & Distribution Planning, Meter Service and others throughout Customer , Electric, and Business Operations. ... people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you're looking for a place where you can… more
- Zoom (New York, NY)
- …these customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing key factors affecting ... teams to align retention strategies + Identifying opportunities for product and service improvements to enhance customer satisfaction + Driving continuous… more
- Burlington (Lawrence, NY)
- …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... by working closing shifts on nights and weekends as part of the leadership rotation schedule. **Responsibilities:** + Role...**Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead … more
- LinkedIn (New York, NY)
- …determined by the business needs of the team. We are looking for a Lead Account Executive to join our Marketing Solutions team to continue expanding LinkedIn's ... Associations, and Government entities to market to the world's professionals. As a Lead Account Executive, you will take a collaborative approach to developing and… more
- Palo Alto Networks (New York, NY)
- …with the SOC engineering team to ensure timely, high-quality delivery + Lead customer touchpoints, including onboarding sessions, security reviews, and proactive ... security posture and SOC maturity. **Job Summary** The Technical Service Delivery Lead (XSIAM) acts as the...engineering, threat hunting, and product teams to tailor the service to each customer 's environment, ensuring seamless… more
- The Childrens Place (Queens, NY)
- …for both internal and external customers + Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high ... **Location:** Queens, New York **Job Summary:** The Store Lead will be responsible for supporting the Store...team to maximize productivity through operational and product knowledge, customer service and participating in an completing… more
- Wolters Kluwer (New York, NY)
- …is reimagining how we serve our global customers. The **VP** ** Customer Service Operations** will architect and lead the transformation of our service ... serve. This leader will set the vision for what " customer service " means in a digital, AI-enabled...dashboards to inform decision making and continuous improvement. + ** Lead Enterprise Change:** Drive the cultural shift from reactive… more
- S&P Global (New York, NY)
- …a strategic, customer -centric, execution-focused leader to serve as the Head of Customer Service , Support, and Operations for Data & Research (RVS). RVS is ... should have experience of leading scaled global teams across customer service , support and client operations, ensuring...support of our solutions. + Strategic Leadership: Define and lead a compelling vision for RVS Customer … more
- Mount Sinai Health System (Huntington, NY)
- …and Administrative Assistants in addressing patient concerns. + Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment ... **Job Description** **Access Center Lead Agent - Hicksville, Long Island- OFFS** **Strength...Administrative Assistants in addressing patient concerns. + Participates in customer service initiatives, patient satisfaction surveys, ACD… more
- ABM Industries (Bethpage, NY)
- …(if applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... Promptly and accurately complete all required paperwork. + Obtain customer signature on all service reports (before...determination of your manager, may or may not become part of this position's primary responsibilities. + When the… more
- Sprinklr (New York, NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...We are looking for a **Principal VOIP Engineer** to lead the architecture and technical direction of our next-… more
- Nestle (New York, NY)
- …growth. Join us! **Position Summary** : Step into a pivotal role as Delivery Service Lead , where you'll shape and execute the strategy for international product ... service strategies + Partner with marketing, e-commerce, and customer service teams to develop and launch...teams to develop and launch new delivery services + Lead execution of customer improvement initiatives focused… more
- Mount Sinai Health System (New York, NY)
- …biomedical center (Top 500 list). To meet Sinai's scientific and clinical goals, the Lead brings a strategic, tactical and customer -focused vision to evolve the ... team, a clinical data warehouse team and a data services team. The ** Lead HPC Architect** **, Cybersecurity, High Performance Computational and Data Ecosystem,** is… more
- ADP (New York, NY)
- **ADP is hiring a Lead Product Manager.** + _Are you empathetic to...role for you. Ready to design what's next? As part of the ADP Lyric HCM product team, you ... that is native where their employees are. The Senior Lead Product Manager of Global Expansion will be responsible...creators who stay current on the latest trends. As part of our team, your voice will influence product… more
- Publicis Groupe (New York, NY)
- …and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to ... landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered...X, Plowshare and 3Share. Our capabilities span the full customer journey-from creative and experience to Commerce and CRM-through… more
- Capital One (New York, NY)
- …is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service ... Lead Machine Learning Engineer Capital One's Digital Commerce...the technical chops to ensure that we build compelling, customer -focused solutions in an iterative methodology. As a candidate… more