- Cleveland Clinic (Beachwood, OH)
- IT Service Management Process Engineer Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first ... improvement. The processes and practices are focused on the IT Service Management framework and...Management framework and may integrate practices from multiple process areas such as LEAN, Agile, ITIL, COBIT, ISACA,… more
- Cleveland Clinic (Cleveland, OH)
- …include: + Advanced ITIL certification in specialty. + ITIL Foundation Certification. + IT Service Management /ITIL Intermediate Level with emphasis on ... design, implementation planning and resource requirements to run the IT process functions and team. + Ensure... Design; ITIL Intermediate OSA preferred) + Experience managing Service Catalogs, Request Management and SLM in… more
- Master Builders Solutions (Beachwood, OH)
- …understanding the need for sustainability and environmental consciousness. **Job Summary:** The IT Service Delivery Coordinator will be responsible for managing ... meet agreed services level agreements and business objectives. The IT Service Delivery Coordinator will lead and...PDP Viewer. + General knowledge of ERP and business process management software. + Strong organization skills… more
- Medical Mutual of Ohio (Brooklyn, OH)
- …in leading enterprise projects and teams in compliance with the Company's defined IT project management standards with the goal of delivering project objectives ... teams with support, in compliance with the Company's defined IT project management standards with the goal...especially from a strategic perspective. + Contribute to ongoing IT project leadership process improvement by peer… more
- Parker Hannifin Corporation (Cleveland, OH)
- …Knowledge of application and system integration methods and computing environments + Project Management + Business process management & modeling + ... Digital and IT Technical Specialist - Digital Operations Location :...connected operational technology withing discrete, batch, and continuous manufacturing process domains. In this role, you will be a… more
- PNC (Cleveland, OH)
- …Critical Thinking, Effective Communications, Internal Controls, Planning and Organizing, Process Management , Written Communications **Work Experience** Roles at ... needed to be successful in this position. **Preferred Skills** Audit Management , Continuous Monitoring, Control Assessment, Internal Controls, Process Control,… more
- PNC (Cleveland, OH)
- …Decision Making and Critical Thinking, Effective Communications, Internal Controls, Process Management , Written Communications **Work Experience** Roles at ... needed to be successful in this position. **Preferred Skills** Audit Management , Continuous Monitoring, Control Assessment, Internal Controls, Process Control,… more
- Sedgwick (Cleveland, OH)
- …customer service to our clients. + Provides feedback and suggestions to improve process to IT management /Team Lead. + Works closely with project managers ... work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer IT Development Software Advisor **PRIMARY PURPOSE** : To develop, maintain, test… more
- MetroHealth (Cleveland, OH)
- …-driven, as well as business or strategy projects with or without a significant IT component. Applies project management methodologies and tools found in the ... skills and facilitation skills. Proficiency with Microsoft Office Suite, project management software, and process mapping software. Ability to interact… more
- Sedgwick (Cleveland, OH)
- …customer service to our clients. + Provides feedback and suggestions to improve process to IT management /Team Lead. + Works closely with project managers ... Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer IT Software Development Specialist **PRIMARY PURPOSE** **:** To develop, maintain, test… more
- Master Builders Solutions (Beachwood, OH)
- …of leading successful Salesforce implementations. + Experience in managing projects in a service management or field service environment. + Proven Salesforce ... of leading successful Salesforce implementations. + Experience in managing projects in a service management or field service environment. + Proven… more
- PNC (Cleveland, OH)
- …is a plus. o 5+ years of experience in marketing operations, technology, or process management roles. o 5+ years of hands-on experience with Workfront system ... needed to be successful in this position. **Preferred Skills** Change Management , Corporate Governance, Data Analytics, Process Efficiencies, Process… more
- Insight Global (Cleveland, OH)
- …V3 Service Management Foundation or demonstratable knowledge of using other IT Service Management frameworks - Good level of understanding of Office ... also be responsible for working with toolsets such as ServiceDesk+ and other IT management applications, ensuring information entered is accurate and of high… more
- PNC (Cleveland, OH)
- …Thinking, Effective Communications, Internal Controls, Planning and Organizing, Problem Management Process , Relationship Management , Written Communications ... audits that provide assurance within a wide range of technology domains ( IT General Controls, Infrastructure, Data Management , Technology and Governance). **Job… more
- PNC (Strongsville, OH)
- …Experience (UX) Design **Competencies** Business Assessment, Business Process Modeling, IT Environment, IT Project Management , Requirements Analysis, ... be successful in this position. **Preferred Skills** Application Development, Business Management , Customer Solutions, Design, Group Problem Solving, Process … more
- Molina Healthcare (Cleveland, OH)
- …approach, requirements gathering, end-user communications protocols, release schedules and change management process * Sets direction of reporting quality ... end-user error identification * Sets direction of report change management process * Sets up process...management when identified * Implements strategies to ensure service level benchmarks for report turn-around are met. Demonstrates… more
- Deloitte (Cleveland, OH)
- …management of business requirements, leading functional design, leading process design (including workshops, scenario design, flow mapping), prototyping, managing ... with operational effectiveness and efficiency. Deloitte Oracle Cloud Supply Chain Management Managers help clients delineate strategy and vision, design and… more
- Sedgwick (Cleveland, OH)
- … Service and Claims Positions **PRIMARY PURPOSE** **:** To expedite the Customer Service claims application process ; to ensure correct case assignment; and to ... internal and external customers' requirements accurately into the claims management system. + Contacts the customer by telephone, written...process . + Participates in and maintains a quality service culture within the Customer Service Team.… more
- TravelCenters of America (Westlake, OH)
- …experience (Master's Degree preferred). + 10+ years of experience in truck service management , fleet maintenance, or similar operations. + Proven track ... the company and shaping TA's future. **Summary** The Vice President, Truck Service Transformation will lead the digital transformation and modernization of our truck… more
- Deloitte (Cleveland, OH)
- …with operational effectiveness and efficiency. Deloitte Oracle Cloud Supply Chain Management Senior Consultants help clients delineate strategy and vision, design ... and implement process and systems which align with business objectives and...help pave the way for our clients and Oracle service line development. For our clients, our Oracle Cloud… more