• Help Desk Incident

    TekSynap (Washington, DC)
    …ensuring efficient, secure, and up-to-date IT infrastructure. We areseekingan experienced and highly organized Help Desk Incident Manager to oversee and ... more
    TekSynap (01/08/25)
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  • IT Help Desk Manager

    TekSynap (Washington, DC)
    …internal and external stakeholders. + Relevant certifications (eg,ITIL, HDI, CompTIA A+,Certified Help Desk Manager (CHDM) **Overview** We areseekingaIT ... more
    TekSynap (01/08/25)
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  • Service Desk Manager

    Leidos (Washington, DC)
    **Description** **Leidos has an exciting Service Desk and Incident Manager position which will be worked out of our customer's facilities in Washington, ... more
    Leidos (01/24/25)
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  • Service Desk Manager

    TekSynap (Washington, DC)
    …of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in ... more
    TekSynap (01/08/25)
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  • Major Incident Manager

    System One (Vienna, VA)
    …to work every other weekend and on some holidays Job Description Major Incident Management is responsible for driving the coordination and recovery efforts of major ... more
    System One (12/24/24)
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  • Service Desk Agent (Third Shift)

    William C Brown Inc (Bowie, MD)
    …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... more
    William C Brown Inc (01/20/25)
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  • Tier III Help Desk Analyst

    KeenLogic (Washington, DC)
    KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... more
    KeenLogic (01/24/25)
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  • Service Desk Technician

    Leidos (Washington, DC)
    …call or at Tier I. + Document incident resolution and status in incident database tools (ie BMC Remedy/Microsoft Service Manager ). + Install system wide ... more
    Leidos (01/31/25)
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  • Associate Service Desk Technician

    NTT America Solutions, Inc. (Ashburn, VA)
    …thrive. **Your day at NTT DATA** Provide customer service, troubleshooting, as well as incident escalation for all users contacting the 24 x 7 x 365 NOC environment ... more
    NTT America Solutions, Inc. (01/22/25)
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  • Secure Supply Chain Manager

    TekSynap (Washington, DC)
    …of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in ... more
    TekSynap (01/08/25)
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  • Desktop Support Manager

    NuAxis Innovations (Washington, DC)
    …**Experience:** Five (5) + years' supervisory experience in an enterprise call center - help desk - service desk - desktop support operations, configuring, ... more
    NuAxis Innovations (12/10/24)
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  • Executive / VIP Deskside Support Manager

    SAIC (Washington, DC)
    …to Political Appointees, Senior Executives, and their Administrative Assistants. The Executive Help Manager will be responsible for driving our support team ... more
    SAIC (02/06/25)
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  • Deputy Program Manager

    TekSynap (Arlington, VA)
    …Operating Procedures (SOPs), Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) ... more
    TekSynap (01/16/25)
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  • FLEX Manager , IT Business Analyst

    Marriott (Bethesda, MD)
    …Remotely?** Y **Position Type** Management This is a temporary position. The FLEX Manager , IT Business Support Analyst is part of the Technology Experience Center's ... more
    Marriott (01/18/25)
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  • United States Postal Service (USPS) Office…

    General Dynamics Information Technology (Fairfax, VA)
    …and platform services across the agency. Make an impact by providing services that help USPS OIG achieve mission success. **ABOUT THE USPS OIG OCIO CONTRACT:** GDIT ... more
    General Dynamics Information Technology (02/11/25)
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  • Senior IBM i Systems Engineer

    Ensono (Washington, DC)
    …representatives **Other Qualifications** + Familiarity with the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management ... more
    Ensono (01/14/25)
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  • Data Center IT Infrastructure Technician

    NTT America Solutions, Inc. (Ashburn, VA)
    …stacking equipment, installing PDU's creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, ... more
    NTT America Solutions, Inc. (01/31/25)
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  • IT Support Specialist

    Skookum Contract Services (Savage, MD)
    …depending on scheduling needs) As an IT Support Specialist, you'll utilize a proprietary Help Desk Service Request system inclusive of a knowledgebase and IT ... more
    Skookum Contract Services (02/07/25)
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  • IT System Administrator

    Chenega Corporation (Washington, DC)
    …BI reports, Inventory automation, Microsoft Power Automate, and Approvals. + Perform help desk -related duties. + Support, maintain, monitor, troubleshoot, and ... more
    Chenega Corporation (01/06/25)
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  • Flex IT Technician, Legal IT Systems

    Marriott (Bethesda, MD)
    …and troubleshooting in partnership with the Corporate IT discipline. . Manning on-site Help Desk and providing off-site systems support as business needs ... more
    Marriott (01/11/25)
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