- Bowman (Reston, VA)
- **Short Description** Bowman has an opportunity for a Helpdesk Technician I to join our team in Reston, VA. At Bowman, we believe in creating opportunities for ... vendors. **At the Operational and Company Level** + Monitor and respond to helpdesk tickets, emails, calls, and walk-ups. + Escalate unresolved issues to Tier… more
- Belay Technologies (Annapolis Junction, MD)
- …2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a Helpdesk Technician to join our intel team. The Help Desk Support is primarily ... responsible for the administration of the help desk and help desk ticketing system including administration and maintenance of the IT asset register. Candidates should have the following qualifications: + TS/SCI with polygraph is required + High school/GED… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming into ... the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered. + Ability to provide Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks. + Ability to… more
- Leidos (Reston, VA)
- …* Prior experience in a Network Operations Center environment or Tier 2/3 Helpdesk . * Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience. * Experience ... with CMD/Terminal/PowerShell * Experience with RHEL Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems… more