- Alaka'ina Foundation Family of Companies (Washington, DC)
- ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... The Alaka`ina Foundation Family of Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in… more
- BAE Systems (Washington, DC)
- …large government contract . You'll act as the primary enterprise service manager for all services delivered by the prime contractor, while managing financial and ... IT solutions that enable our customers to achieve their missions. As an ** ITSM Expert Analyst** , you'll play a critical role in providing exceptional project… more
- CACI International (Forest Heights, MD)
- …IT services contract . . Lead the adoption and integration of ITSM best practices and CMMI frameworks within the organization. Develop and maintain documentation ... Quality Management Office Manager Job Category: Information Technology Time Type: Full...processes and CMMI levels. This includes compliance with periodic ITSM , CMMI and ISO audits for the program… more
- Link Solutions Inc (Adelphi, MD)
- …performance metrics, and contract compliance in alignment with the Program Manager . + Oversee vendor task integration, monitor subcontractor deliverables, ... Services and Development. Link Solutions is seeking a Deputy Program Manager to join our team at...+ Interface with stakeholders to coordinate ongoing and new contract requirements and address emerging challenges. + Manage staffing… more
- Leidos (Camp Springs, MD)
- …negative service trends and aid in solution development. + Teams with the contract Current Operations Manager , augmenting the Government staff, in building and ... Air Force National Capital Region (AFNCR) IT Services (ITS) program at Joint Base Andrews (JBA), MD, Joint Base...updating the AFNCR ITS Service Catalog. + Teams the contract Current Operations Manager with Quality of… more
- Serco (Herndon, VA)
- **Position Description** The Senior Manager , Service Operations oversees Serco North America's frontline end-user support services, including the **Help Desk** , ... and interpersonal skills + Familiarity with ServiceNow or similar ITSM platforms + Ability to travel up to 10%...will not be obligated to pay a placement or contract fee. If you are interested in becoming an… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Software License Manager to join our team at Adelphi, MD. + Must be a US Citizen + ... Secret Clearance required + Non-remote (relocation incentive available) The Software License Manager will play a critical role in managing the lifecycle of software… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are ... and resolution of technical issues. Position Description: The Incident Manager is responsible for overseeing the timely restoration of...GSs for all Incidents. + Will act at the contract Point of Contract (POC) for all… more
- Link Solutions Inc (Adelphi, MD)
- …CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, MD. + Must be a US Citizen + Must ... + Non-remote (relocation incentive available) The Service Desk Request Queue Manager will be responsible for ensuring efficient processing of service requests… more
- Link Solutions Inc (Adelphi, MD)
- …for CMMI ML3 for Services and Development. Link Solutions is seeking an Enterprise Network Manager to join our team at Adelphi, MD. + Must be a US Citizen + ... Secret Clearance + Non-remote (relocation incentive available) Our Enterprise Networking Manager will be responsible for the full lifecycle of enterprise networking… more
- General Dynamics Information Technology (Falls Church, VA)
- …outcomes for our customers' most complex challenges. As a **Data Analysis Sr Manager ** at GDIT, you'll power innovation to drive mission impact and grow your ... to power your career forward. The **Data Analysis Sr Manager ** will lead a driven, dynamic team of analysts...and efficiently, they will be the lynchpin that ensures program leaders have the data insights essential to be… more
- TekSynap (Arlington, VA)
- …shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. + Amount of Travel: Less than 10% **PHYSICAL DEMANDS** ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be… more
- TEKsystems (Washington, DC)
- …to generate Service Tickets * Strong understanding of ITIL and ITSM including monitoring, demand management, availability management, and capacity management * ... and computational tools Skills Opentext, OBM, monitoring tools, enterprise manager , enterprise application integration, Infrastructure, scripting, scripting powershell, Enterprise… more
- TekSynap (Arlington, VA)
- …shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. + Amount of Travel: Less than 10% **PHYSICAL DEMANDS** ... practices related to Information Management Operations and with IT Service Management ( ITSM ) best practices. + Knowledge in handling and managing incidents and… more
- TekSynap (Arlington, VA)
- …& Qualifications** TekSynapis seeking a **License / Documentation Manager ** to manage software licenses, technical documentation, and configuration ... records to ensure compliance, cost control, and smooth program execution. **RESPONSIBILITIES** + Manage acquisition and tracking of software licenses. + Maintain… more
- GovCIO (Washington, DC)
- …GovCIO is currently hiring for ServiceNow Solutions Architect to support our client's contract needs. This position is located within the United States and is a ... the architectural design and roadmap for the ServiceNow platform-including ITSM , ITOM, HRSD, SecOps, CMDB, and other modules. +...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Leidos (Washington, DC)
- …currently has an opening on the 'Service Management, Integration and Transport' (SMIT) Contract for a **Transport Field Network Lead** position. This is an exciting ... the SMIT mission. SMIT is the largest IT services program for the Navy. Under SMIT, the Leidos team...Management, Operations and Maintenance (O&M), project sustainment and other ITSM and DevSecOps initiatives. Candidates for this position are… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …demonstrating comprehensive knowledge of key tasks on a large high visibility IT program . This role will be responsible for using Enterprise Monitoring tools to ... high visibility or mission critical aspects of a given program and performs all functional duties independently * Providing...supports change activities, and records incidents in to the ITSM platform BMC Remedy. * Create, update and maintain… more
- Leidos (Washington, DC)
- …user support context. + Experience working with Incidents and Requests tickets in an ITSM system (ServiceNow) and adhering to contract SLAs and KPIs. + Obtain ... **Endpoint Device Management Engineer** to support the Federal Trade Commission (FTC) contract . You will work independently in a fast-paced and diverse environment… more
- Northramp LLC (Reston, VA)
- …VA + Category: Subject Matter Expert + Type: Full-time + Min. Experience: Manager Opportunity Northramp is looking for an IT Performance Metrics & Customer ... standards, SLAs, KPIs, and accountability structures. + Conduct analysis of system, program , and customer data to identify trends, risks, and opportunities for… more