- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... (S) Troubleshooting and issue resolution for Azure-based services + (A) Customer service and issue prioritization - ServiceNow ticketing system + (A) Problem-solving… more
- Tesla Laboratories. Inc. (Washington, DC)
- …is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- CACI International (Washington, DC)
- Help Desk Specialist Tier I Job Category:...document all service requests using the Symantec Service Desk ticketing system + Provide clear, ... United States Capitol Police as a Tier I Help Desk Specialist . Be the first point of...with help desk ticketing systems, preferably Symantec Service Desk + Knowledge of IT … more
- CACI International (Fort Meade, MD)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team in...and incident management for support. * Demonstrate sound customer service and telephone/ticket etiquette in responding to customer calls… more
- Insight Global (Washington, DC)
- Job Description Senior Help Desk Specialist : - Onsite 5x a week in Washington DC (FBI HQ) - 6-month contract to hire - Must possess an active TS clearance at the ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and ... and/or software issues, and providing quick resolution and customer service . + Demonstrated experience working help desk ...customer service . + Demonstrated experience working help desk issues in a classified environment. + Excellent oral… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and… more
- Erickson Living (Ashburn, VA)
- Location: Ashby Ponds by Erickson Senior Living Join our team as a Communications Specialist (Front Desk ), a crucial role within our community. As the first ... orders with detailed instructions What you will need: + Receptionist or customer service experience preferred + Excellent verbal skills + Ability to multi-task +… more
- ICF (Reston, VA)
- Description ICF International is seeking an IT Support Specialist to work in our Corporate Information Technology (CIT) organization based in Reston, VA. ICF's IT ... formal trouble ticket system such as Microsoft System Center Service Manager, Remedy, or ServiceNow. + 3+ years of...Mac + 3+ years of experience with AI-powered customer service platforms (eg, Microsoft Copilot, ServiceNow Virtual Agent, Zendesk… more
- Select Medical (Owings Mills, MD)
- **Overview** **Position:** Patient Service Specialist **Location:** Owings Mills, MD **Type of Employment:** Full-time **Schedule:** Monday - Friday (hours vary, ... have an exceptional experience - starting at the front desk . That's where you come in. As a patient service specialist , you'll manage both the patient side… more
- Select Medical (Silver Spring, MD)
- …- starting at the front desk . That's where you come in. As a patient service specialist , you'll manage both the patient side and business side of our center. ... protected under applicable law._ Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/352659/medical-front-office patient- service - specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=1374627814) Share this job **Job ID** _352659_… more
- Select Medical (Odenton, MD)
- **Overview** **Position:** Medical Front Office -Patient Service Specialist **Location:** Odenton MD **Type of Employment:** Full-time **Schedule:** Weekdays ... have an exceptional experience - starting at the front desk . That's where you come in. As a patient service specialist , you'll manage both the patient side… more
- Select Medical (Arlington, VA)
- **Overview** **Position:** Patient Service Specialist **Location:** Arlington,VA **Type of Employment:** Full time **Schedule:** Weekdays - ... have an exceptional experience - starting at the front desk . That's where you come in. As a patient service specialist , you'll manage both the patient side… more
- Select Medical (Fairfax, VA)
- **Overview** **Position:** Patient Service Specialist **Location:** Fairfax,VA **Type of Employment:** Full time **Schedule:** Weekdays - Monday/Wednesday ... have an exceptional experience - starting at the front desk . That's where you come in. As a patient service specialist , you'll manage both the patient side… more
- Cognizant (Washington, DC)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... is currently seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a part of the Cognizant's Cloud, Infrastructure… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Software,Remote Support,Technical Issues **Certifications:** CompTIA Security+ CE | ... + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK TECHNICIAN IV Advance how our customers operate while you advance your… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …in a fast-paced environment. + Must be able to monitor and process Capabilities Service Desk tickets. + Certification: 8570 compliant with a Security + ... related experience **US Citizenship Required:** Yes **Job Description:** Unified Communications Specialist At GDIT, people are our differentiator. As a Unified… more
- Justice, Office of the Inspector General (Washington, DC)
- …Examples of specialized experience include such duties as: Lead Tier I-III IT Service Desk operations using ITSM/ITIL best practices to meet SLAs. Supervise ... Customer Support division. Responsibilities As a Supervisory Information Technology Specialist (Customer Support) at the GS-2210- 14 you will...and develop IT Service Desk staff. Manage customer support projects,… more
- KBR (Bethesda, MD)
- …+ Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant demand and ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National...traffic, major incidents, and general administration for assisting other Service Desk peers. + Using dashboards provided,… more