- Fujifilm (Olympia, WA)
- **Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. ... the second level support across our Synapse products. This engineer is expected be able to resolve most of...issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner,… more
- NTT America Solutions, Inc. (Olympia, WA)
- …belong and thrive. **Your day at NTT DATA** The Networking Managed Services Engineer (L4) is an advanced engineering role, responsible for ensuring a managed service ... and requests with a high level of complexity. The Networking Managed Services Engineer (L4) ensures contracted Managed Services outcomes are delivered to the client… more
- Rocket Software (Olympia, WA)
- …in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and problems regarding the ... installation, setup, configuration and functionality of Rocket Software products. The Engineer will troubleshoot reported symptoms to aid in the resolution process… more
- Meta (Olympia, WA)
- …"Apply to Job" online on this web page. **Required Skills:** Production Engineer Responsibilities: 1. Develop, design, create, modify, and/or test software services ... problems in real time in highly complex software systems. 4. Serve as an escalation contact for service incidents. 5. Work on problems of moderate scope where… more
- Cardinal Health (Olympia, WA)
- We are seeking a highly experienced SAP S/4HANA Pricing and Contracts Senior Engineer to lead the design, implementation, and optimization of pricing and contract ... and validation activities during S/4HANA implementations or upgrades. + Act as the escalation point for complex issues related to pricing and contracts. + Perform… more
- Fujifilm (Olympia, WA)
- **Overview** An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the ... resolution and proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root… more
- Fujifilm (Olympia, WA)
- **Overview** The Field Service Engineer II - US is responsible for performing scheduled and unscheduled service work on systems within a service area as directed. ... resolution and proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root… more
- Meta (Olympia, WA)
- …from new grads to industry experts. Relevant industry experience is important (Software Engineer , Site Reliability Engineer (SRE), Systems Engineer ,, DevOps ... with your engineering team, you will share an on-call rotation and be an escalation contact for service incidents 4. Partner alongside the best engineers in the… more
- Trellix (Olympia, WA)
- …resolve their technical issues in timely manner. + Evaluate the scope for timely escalation and ensure that critical problems are addressed as per the priority. Work ... closely with support engineers and escalation team as and when required. + Expected to...is desirable + The ideal candidate will be an Engineer , who is a self-starter, with excellent interpersonal, communication,… more
- Acxiom (Olympia, WA)
- …issues (eg, effectively navigates a matrixed organization and follows project escalation path); ensure timely delivery of accurate, complete, and concise project ... your skills, and expose you to cutting-edge technologies, whether you're an engineer , developer, products guru, systems and security expert, sales and consulting… more
- Verint Systems, Inc. (Olympia, WA)
- …the customer's needs and present the appropriate solution, utilizing the region's Solutions Engineer (s) as needed. + Serves as a focal point for customer support ... issue escalation and maintains high levels of customer satisfaction and loyalty with customers. + Provide effective sales presentations and product demonstrations to… more
- Verint Systems, Inc. (Olympia, WA)
- …the customer's needs and present the appropriate solution, utilizing the region's Solutions Engineer (s) as needed. + Serves as a focal point for customer support ... issue escalation and maintain high levels of customer satisfaction and loyalty with customers. + Provide effective sales presentations and product demonstrations to… more
- Acxiom (Olympia, WA)
- …and external to track and manage solution delivery. + Serve as an escalation point for day-to-day program management issue resolution and risk management to both ... your skills, and expose you to cutting-edge technologies, whether you're an engineer , developer, products guru, systems and security expert, sales and consulting… more
- Pearson (Olympia, WA)
- **Summary:** As a mid-level Software Developer, you will be an experienced engineer on a 3-person dev team focused on adding new "Item Assist" features using C# and ... -- Participate in release deployment activities and a rotating on-call escalation system during non-business hours. **Required Education and Experience:** + 3+… more