- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500164 SMH Neurology Call Center Work Shift: UR - Day (United States of America) Range: ... to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians...and distribution of Electronic Medical Record information. During the call , makes independent decisions to act outside of the… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500164 SMH Neurology Call Center Work Shift: UR - Day (United States of America) Range: ... to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians...distribution of Electronic Medical Record information. + During the call , makes independent decisions to act outside of the… more
- Molina Healthcare (Rochester, NY)
- JOB DESCRIPTION **Job Summary** Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members have ... least 5 years of experience in health care, preferably within a health-related call center environment, or equivalent combination of relevant education and… more
- MVP Health Care (Rochester, NY)
- …interaction **Your key responsibilities:** + The Associate, Medicaid Member Service Representative is responsible for providing optimum customer service as required ... + Responds to all calls timely and have a clear understanding of call avoidance, such as but not limited to short calls, intentional disconnects, inappropriate… more
- Casella Waste Systems Inc. (Rochester, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
- Olean Area Federal Credit Union (Clyde, NY)
- …or bachelor's degree preferred, or equivalent experience. Experience: + 1+ years of call center , digital support or customer service experience, preferably in a ... Federal Credit Union POSITION DESCRIPTION Position Title: Digital Support Representative Department: Member Service Classification: Hourly, Non-Exempt REPORTING RELATIONSHIPS:… more
- Molina Healthcare (Rochester, NY)
- …members and pharmacies. * Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively communicates plan benefit ... pre-work up to case preparation. * Proactively identifies ways to improve pharmacy call center member relations. **Required Qualifications** * At least 1 year… more
- Robert Half Accountemps (Rochester, NY)
- …payroll. * High school diploma required; bachelor's degree preferred. * Familiarity with call center operations and ability to handle inbound calls efficiently. ... Description We are looking for a skilled Recovery Representative I (Tier II) to join our team in Rochester, New York. In this long-term contract role, you will play… more
- Molina Healthcare (Rochester, NY)
- …**Required Qualifications** * At least 1 year of related experience, including call center or customer service experience, or equivalent experience combination ... * Adheres to pharmacy policies and procedures related to appropriate call resolution/transfer to internal departments as required. * Utilizes appropriate resources… more
- Paylocity (Rochester, NY)
- …customer service or previous client interfacing role + Experience in payroll and/or call center environment Physical requirements + Ability to sit for extended ... and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention &… more
- Anywhere Real Estate (Rochester, NY)
- …Your background includes: + 1 to 3 years of sales experience (preferable from a call center environment) + Personal Lines Insurance license or the Property and ... Casualty Insurance Licenses (or willingness to acquire during the first 30 days of employment) + A passion for sales + Ability to learn new software programs and technology **Anywhere is proud to offer a comprehensive benefits package to our employees… more
- Fresenius Medical Center (Rochester, NY)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's **PURPOSE AND SCOPE:** Supports FMCNA's mission vision ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Rochester, NY)
- …* 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's **_Description_** _Provide your personal attention and ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Rochester, NY)
- …* 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's **PURPOSE AND SCOPE:** The registered professional nurse ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- University of Rochester (Rochester, NY)
- …procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance ... internal equity considerations._ **Responsibilities:** Job Summary The Patient Financial Representative performs the functions of Patient Account Management for… more
- University of Rochester (Rochester, NY)
- …procedures. + Maintains performance and quality standards based on established call center metrics including turn-around times. + Initiates insurance ... internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The Patient Financial Representative performs the functions of Patient Account Management for… more
- Volunteers of America Upstate New York (Rochester, NY)
- …operational management, safety, and compliance functions of the Residential Re-Entry Center (RRC). This position serves as second-in-command to the RRC Director ... for lockdowns, active shooter incidents, and critical events. - Participate in on- call rotation. - Coordinate with CCMs, law enforcement, EMS, and emergency… more
- University of Rochester (Rochester, NY)
- …of Rochester: Office of the Provost: University of Rochester Medical Center : School of Medicine and Dentistry: Pediatrics: Pediatrics: Breastfeeding & Lactation ... areas, answering management calls through the world-renowned Lactation Study Center , and collaborating with other lactation medicine colleagues and lactation… more
- St. John Fisher University (Rochester, NY)
- …and provide aid and assistance where needed. Assist with medical needs and call for/provide transportation to medical resources. Other routine duties include but are ... Skills: Physical Demands: The physical demands described here are representative of those that must be met by an...by phone (###), email (###@sjfc.edu ), in-person in Campus Center 209, or outside of business hours by contacting… more
- New York State Civil Service (Rochester, NY)
- …resume. If you are not comfortable providing this information via email, a representative from our office will contact you via phone.As this position requires ... and have questions regarding salary, please contact the Business Services Center (BSC): ###, ###@ogs.ny.gov.Telecommuting may be available and can be discussed… more