- TEKsystems (Pomona, CA)
- …with escalation calls and ability to deescalate Top Skills Details: Mortgage, Property tax, Call center Additional Skills & Qualifications: Call Center ... experience required Tax or mortgage call center preferred Collections experience preferred Bilingual: Spanish or Mandarin a plus Excel experience preferred… more
- Americor (Irvine, CA)
- …and incentive programs. Qualifications: + Have at least 6 months of experience in a call center or a role involving handling high call volumes (eg, ... successfully converted into a new customer. If you prioritize customer satisfaction, boast call center expertise, and are motivated by achieving goals, this role… more
- Financial Partners Credit Union (Costa Mesa, CA)
- **Position** : Member Contact Center Representative **Requisition ID:** : 1563 **PURPOSE OF JOB:** Member Contact Center Representatives are accountable for ... Union. **ESSENTIAL RESPONSIBILITIES:** + Performs all the duties of a Contact Center Representative I without supervision + Meets established individual sales… more
- WSP USA (Costa Mesa, CA)
- WSP is currently initiating a search for a **Processing Representative III - Team Lead** for our **Costa Mesa, CA** office. **JOB SUMMARY** The Processing ... Representative III - Lead will provide real-time support to...a thorough knowledge and understanding of the customer service center and operations to assist customers and resolve problems… more
- Navy Federal Credit Union (Ontario, CA)
- …communication skills Desired Qualifications + Experience in member/customer service preferably in a call center , retail banking or financial institution + ... members + Understand and comply with federal and other regulations relating to financial products and services + May assist with Branch Office vault opening, closing… more
- Providence (Fullerton, CA)
- …responsibilities account worked hours as needed. Serves as a customer service representative to patients, their families, the public, the medical staff and all ... they're invaluable. Join our team at St. Jude Medical Center and thrive in our culture of patient-focused, whole-person...your family in staying well, growing professionally, and achieving financial security. We take care of you, so you… more
- WSP USA (Costa Mesa, CA)
- …excellence through monitoring and assessing customer interactions of Contact Center Associates; documenting agent performance strengths and weaknesses using a ... of the following. Manager may assign other duties as needed. + Performs call , email, chat, and text monitoring and assessment of Customer Service Representatives… more
- BMO Financial Group (City Of Industry, CA)
- …client service interactions. Typically meets client service needs through a pooled call center environment or a dedicated one-on-one relationship with sensitive, ... introduction and change management activity as a key client-facing, line representative . + Leads change management activities related to products and services… more
- Live Nation (Santa Ana, CA)
- …Follow standards and processes for ticket types, ancillary events and qualifiers + Maintain call center phone system, and keep current all phone menus and ... then please read on! WHAT THIS ROLE WILL DO Financial / Cash Handling + Ensure compliance of Clubs...over the phone + Facilitate night of show Will Call & Guest List Operations + Troubleshooting night of… more
- Bank of America (Newport Beach, CA)
- …At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run ... offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the...of the organization and may act as a Bank representative presenting at key industry events. + Participates as… more
- Bank of America (Newport Beach, CA)
- …at multiple levels of the organization and may act as a Bank representative presenting at key industry events. Participates as the product sales or industry ... expert in client call planning and client calls as well as strategic...or product role Sales experience within a large, global financial institution Knowledge of treasury management and card and… more
- Apria (Van Nuys, CA)
- …+ Contacts patients to confirm orders and communicates any financial obligations before referral for delivery/service scheduling. + Assesses patient's ... calls and related needs as needed during regular business hours and on an On- Call basis. + Effectively works and coordinates timely discharges with Customer Care … more