- ASM Research, An Accenture Federal Services Company (Salem, OR)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Ardon (Portland, OR)
- …to appropriate supervisor as required. 3. Leads IT technical needs with the IT help desk . 4. Owns access management requests and quarterly audits. 5. Owns ... to grow, we are seeking a Senior IT Support Specialist to join our award-winning specialty pharmacy team. About...to be a resource where patients can turn for help . What it's like to work with our team… more
- Cayuse Holdings (Pendleton, OR)
- …You Need** + High School diploma or GED required. + 1 year of Service/ Help desk or customer service support experience. + Familiarity with Information Technology ... **Overview** **Tier 1.0 Helpdesk Specialist - DAY SHIFT** **The Work** The Tier...- DAY SHIFT** **The Work** The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to… more
- Serco (OR)
- …rating or a Credential with a Tower Rating + _Note:_ For Air Traffic Control Specialist (ATCS) who have held a Credential with a Tower Rating, the FAA recognizes ... at Serco, professional development is a top priority. We help our team develop their skills and grow in...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- ASM Research, An Accenture Federal Services Company (Portland, OR)
- …users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, and ... + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working...of customer satisfaction. + Actively looks for ways to help people in the most efficient manner. + Uses… more
- ASM Research, An Accenture Federal Services Company (Salem, OR)
- …administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering ... and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .… more
- US Tech Solutions (Hillsboro, OR)
- …to jump in and work with IT department. + Work on SNOW ticketing queue; creating help desk tickets; notifying team members via email when taking an open request ... and when the request is completed. **Responsibilities:** + Service Walk-Ups (Front-Line IT person) at IT Service Station for break\fix, resolve issues, triage incidents and requests of various IT Services. + Service Conference Rooms (Zoom) and User Cubical for… more
- Canon USA & Affiliates (Salem, OR)
- …relationships. + 3 years General office experience. + 2 years telephone customer service help desk experience. + **Pay Information: Min $44,300 to Max $71,300** ... procedures must be referred to Sr. Customer Service Representative, Installed Base Specialist , Team Lead or ASSIST Manager. + Perform special projects and other… more
- ASM Research, An Accenture Federal Services Company (Salem, OR)
- …patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Configure, monitor, and… more
- Ardon (Portland, OR)
- …to build trusted relationships and to be a resource where patients can turn for help . What it's like to work with our team Our progressive work environment embodies ... level I and level II positions and/or Referral Resource Specialist level I and II positions and/or equivalent experience....processing. Working conditions Work is performed primarily at a desk , with extensive keyboard and telephone work in a… more