- Wolters Kluwer (Chicago, IL)
- …8 days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- PNC (Chicago, IL)
- …portfolio. You will own digital, branch and call center experiences that deepen customer engagement , including Credit Card Spend and Lend Management, Offers and ... and have an opportunity to contribute to the company's success . As a Digital Product Management Group Manager...(Business, Legal, Risk, Compliance, Tech, Design, etc.) to define Customer Engagement target state strategy, customer… more
- ServiceNow, Inc. (Chicago, IL)
- …from the Now Create methodology and prescriptive guidance to promote delivery of the engagement , including long-term customer success . + Be the single ... you get to do in this role:** The Senior Engagement Manager oversees the on time, on...years of high-tech/SaaS industry experience + 7+ years in Customer Engagement roles + Strong cross-functional, technical… more
- American Medical Association (Chicago, IL)
- Sr. Manager Customer Success Chicago, IL...This role oversees a team of Customer Success Managers, builds scalable systems to drive engagement ... at our corporate offices in Chicago for a Sr. Manager Customer Success on our...customer engagement . + Assign accounts to Customer Success Managers based on account segment,… more
- PNC (Downers Grove, IL)
- …our employees feel respected, valued and have an opportunity to contribute to the company's success . As a Benefits Manager within HR Total Rewards team, you will ... financial wellness-focused benefits, along with the strategy to promote employee engagement in their benefits. You'll design competitive, relevant, and compliant… more
- LinkedIn (Chicago, IL)
- …on select days, as determined by the business needs of the team._ The Senior Customer Success Manager (CSM) partners closely with their assigned sales ... to derive insights and use these to drive greater customer engagement and adoption. + Agree on...identifying low utilization and providing solutions to further drive customer success . + Maintain a deep understanding… more
- Amazon (Chicago, IL)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (Chicago, IL)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (Chicago, IL)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (Chicago, IL)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing ... play a key role in the programmatic design of customer success initiatives, ensuring that our processes,... journey maps, identifying key touchpoints and opportunities for engagement to enhance the customer experience with… more
- Keeper Security, Inc. (Chicago, IL)
- …at identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with an established ... Keeper is hiring driven Customer Success Managers to join a...solutions and the Password management space + Build strong customer relationships by maintaining high levels of engagement… more
- MongoDB (Chicago, IL)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...product evolves, we'll need to be constantly adjusting our engagement strategies based on these signals, which you'll be… more
- Palo Alto Networks (Chicago, IL)
- …kind of precision that drives great outcomes. **Your Career** As the Field Engagement Director, Global Accounts Program, you will be a pivotal leader responsible for ... role requires a deep focus on establishing the infrastructure for success , ensuring strategic alignment, operational efficiency, and a consistent global experience… more
- The Hertz Corporation (Chicago, IL)
- The ** Customer Operations Manager ** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer ... activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand...engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts… more
- Acosta Group (Oak Brook, IL)
- …passion for driving sales and market share growth? Join our team as a ** Customer Manager ** and take charge of managing our principals' business within designated ... customer accounts. **RESPONSIBILITIES** Here's what you'll be doing: +...aligns with the principals' business priorities and drives long-term success . + **Client Engagement ** : Personally call… more
- Nestle (Chicago, IL)
- …of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Strategy Manager is responsible for driving achievement of forecast, ... coordinate the efforts of commercialization planning to drive business success . The incumbent serves as a liaison between sales...as other cross functional partners by providing voice of customer . This person also needs to be effective in… more
- Amazon (Chicago, IL)
- …Amazon Web Services is seeking a results-driven Account-Based Marketing (ABM) Manager to design and execute high-impact ABM programs for enterprise customers ... measurable business outcomes through targeted marketing initiatives. The Account-Based Marketing Manager will own the end-to-end execution of territory ABM programs,… more
- American Airlines (Chicago, IL)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and… more
- American Airlines (Chicago, IL)
- …job is a member of the Operations Administration team within the Customer and Operational Excellence organization supporting Airports, Contact Centers, and Inflight ... You will lead transformative initiatives that strengthen workforce reliability and elevate customer service by fostering a culture of accountability and supportive … more