- Carrington (Lansing, MI)
- …and work in a hybrid role based out of our Westfield office!** **The Bankruptcy Customer Service Supervisor is responsible for supervising staff of ... Customer Service BK Specialists in the day-to-day operations of mortgage...plus annual bonus.** **What you'll do:** + **Carries out supervisor responsibilities in accordance with the organization's policies, procedures,… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- … Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the ... Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in...made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports.… more
- Cintas (Lansing, MI)
- **Requisition Number:** 216239 **Job Description** Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on ... route and in-house. Responsibilities include supervising the service team who provides customer service , sales and the pick-up and delivery of products to… more
- Compass Group, North America (Lansing, MI)
- … experience. + Strong work ethic, drive, and initiative for quality and customer service . + Excellent written and oral communication skills. + Excellent ... Forms of Compensation:** Bonus ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level...unit departments and provide the highest possible level of service . The first shift supervisor is responsible… more
- Kellermeyer Bergensons Services (Lansing, MI)
- …Ability to follow OSHA requirements, safety guidelines, and forklift instructions. + Customer Service oriented, friendly, and positive demeanor with the ability ... has immediate full-time, permanent opening for a Janitorial Site Supervisor . If you enjoy working in a fast-paced environment...a culture built on respect, opportunity, and pride in service . What are you waiting for? APPLY TODAY and… more
- Highmark Health (Lansing, MI)
- … supervisor provides essential quality reports, advice and improvement recommendations to management along all service lines. Identifies work flow issues and ... the Coding Manager within the Coding Department. Assists in the management of daily operational processes, including: optimization of work assignments, timekeeping… more
- Ryder System (Lansing, MI)
- …Supervises assigned staff to ensure both technical expertise and a high level of customer service are attained. Monitors staff's technical work and develops and ... resolution of all claims is reached, and that a high level of customer service is attained **ADDITIONAL RESPONSIBILITIES** Performs other duties as assigned… more
- Ross Stores, Inc. (Lansing, MI)
- …fire alarm systems as scheduled\. Responds to after\-hours alarms when requested\. ** Customer Service :** + Treats all Customers, Associates, and other leaders ... and development for our teams\. **GENERAL PURPOSE:** The Area Supervisor is a member of the Store Leadership who...for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor,… more
- Peckham, Inc. (Lansing, MI)
- …Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. The responsibilities ... provide guidance to all Peckham policies and procedures + Supervise the service center representative team by helping with training and development, coaching,… more
- Highmark Health (Lansing, MI)
- …+ None **Preferred** + Bachelor's Degree **EXPERIENCE** + 5 years in Customer Service + 1 year in a leadership management **Preferred** + None **LICENSES AND ... contribute to highest levels of performance. **ESSENTIAL RESPONSIBILITIES** + Perform management responsibilities including, but limited to: involved in hiring and… more
- Concentrix (Lansing, MI)
- …Case management Queues and routing rules SLAs and entitlements Knowledge management Customer Service workspace + Implement Omnichannel capabilities such ... Home (https://jobs.concentrix.com/) "Job Details **Dynamics 365 Customer Service & Omnichannel Consultant** Information Technology Other Location United States… more
- Dollar Tree (St. Johns, MI)
- …standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting + Excellent customer service and relationship management skills are required ... We're seeking a Customer Service Associate to join our...other related duties as may be required by their supervisor ._ _Please note, this job description is not a… more
- Cayuse Holdings (Lansing, MI)
- …computer systems, customer support or IT support. + Experience with ServiceNow IT Service Management System. + Customer service experience and strong ... **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
- Concentrix (Lansing, MI)
- …Service and Omnichannel processes. + Design and configure Dynamics 365 Customer Service features including: + Case management + Queues and routing rules + ... SLAs and entitlements + Knowledge management + Customer Service workspace...Unified routing + Workstreams, sessions, and agent scripts + Supervisor dashboards and real-time insights + Define and optimize… more
- Michaels (Lansing, MI)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . Part Time Nights and Weekends 20-30 hours/week + ... Store - LANSING, MI Deliver a customer centric shopping experience by managing and delivering...and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize… more
- Peckham, Inc. (Lansing, MI)
- …specific building policies. + Exemplify leadership with excellence in areas of quality, customer service , work ethic, attendance, and behavior. + Take on some ... of Custodial Services Technicians with limited supervision from a supervisor . The Crew Leader is responsible for the duties...and procedure manuals. + Strong soft skills, eg, coping/stress management skills, time management skills, conflict … more
- Fujifilm (Lansing, MI)
- …AER manufacturers with products. + Support of VIP customers as directed by direct supervisor or HCUS- ESD Executive Management . + Work with the Product ... to promote the use of core products within prospective customer accounts, maintain current customer accounts to...regional and national trade shows as requested by direct supervisor or Executive Management . + Adhere to… more
- State of Michigan (Lansing, MI)
- …+ 5 or more years 06 How many years of experience do you have performing customer service ? If you have this experience, please ensure it is documented in detail ... administrative support activities equivalent to the 7-level in state service . Departmental Technician 8 One year of experience performing administrative… more
- State of Michigan (Lansing, MI)
- …Time Remote Employment Flexible/Hybrid Job Number 0801-26-22-22SF Department Technology, Management and Budget Opening Date 12/26/2025 Closing Date 1/11/2026 11:59 ... + Benefits + Questions Job Description TheDepartment of Technology, Management and Budget (https://youtu.be/H\_IrVnVjcoA) supports the business operations of state… more
- Walgreens (Lansing, MI)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal and coordinates and,… more