- HomeSafe Alliance (Annapolis, MD)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- CACI International (Washington, DC)
- …is required * Typically requires bachelor's degree or equivalent * 8+ years of related experience (leading shift Call/ Contact Center with 5+ staff is a plus) ... Contact Center Shift Lead Job Category:...Center Shift Lead shall possess and demonstrate sound customer service and communication skills, attention to detail, problem… more
- CACI International (Washington, DC)
- Contact Center Operator (SCA) - Night Shift...or higher , BA/BS + One year of applicable experience + Excellent Customer Service in both written ... Travel: None * * * CACI is seeking a Contact Center Operator to join our team.... Responsible for responding to and routing public and customer inquiries. Candidate will need to respond to incoming… more
- CACI International (Washington, DC)
- Contact Center Operator (SCA) - Day Shift Job...degree or higher , BA/BS * One year of applicable experience * Excellent Customer Service in both written ... Travel: Local * * * CACI is seeking a Contact Center Operator to join our team.... Responsible for responding to and routing public and customer inquiries. Candidate will need to respond to incoming… more
- Intermountain Health (Annapolis, MD)
- …job training and pass-off requirements. **Minimum Qualifications** + Six months of customer service experience involving interactions with customers in person ... involving word processing and data entry. **Preferred Qualifications** + One year of customer service experience , especially in a Hospital or Medical Office. +… more
- TD Bank (Washington, DC)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... the office of the Head of Digital Banking and Contact Centers + Strong analytical skills and attention to...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- PNC (Prince Frederick, MD)
- …be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, ... and coaches the branded sales process to proactively achieve sales targets and customer loyalty. + Drives the employee engagement experience . Responsible for… more
- Amazon (Washington, DC)
- …the capacity to thrive and succeed in an entrepreneurial and fast-paced environment. Experience in managing data center infrastructure deployments is a plus. ... mitigations to minimize impact. They strive to ensure data center capacity is delivered ahead of customer ...and emerging technologies, related to infrastructure (ie network, data center , hardware, software) - Experience with varying… more
- Georgetown Univerisity (Washington, DC)
- …Requirements and Qualifications + A High School Diploma and 5-7 years of prior experience in administrative support and/or customer service roles + Experience ... a team of administrative support professionals across the Law Center . These individuals serve to provide a wide range...and techniques + Strong communication and interpersonal skills, including experience working with a wide range of individuals +… more
- Nordstrom (Lanham, MD)
- …of influencing, collaborating and is committed to driving results and providing an exceptional customer experience . A day in the life + Demonstrate ownership of ... and store teams to effectively help lead and integrate change that promotes customer driven initiatives + Assist the Service Experience Manager with financial… more
- Georgetown Univerisity (Washington, DC)
- …Tier 2 Support Technician works in a team environment to provide quality customer service and support within the Information Systems Technology department at the Law ... Center . The Technician duties include, but are not limited...to faculty, students and staff. Work Interactions + Daily contact with other Information Technology Staff to exchange, and/or… more
- Georgetown Univerisity (Washington, DC)
- …in the world. Requirements As a top academic health and science center in the United States, Georgetown University Medical Center (https://gumc.georgetown.edu/) ... Division of Comparative Medicine (DCM) located on the Medical Center Campus of Georgetown University, is an essential and...Maintain active list of all cost centers for PIs. Contact PIs or their designees to update their cost… more
- SAIC (Washington, DC)
- …and Education Requirements** Must have a minimum of 5 years of related experience providing support to an enterprise operation center , monitoring and managing ... 7PM and Monday and Tuesday 7AM-3:30PM.** **High Priority qualifications, skills, experience , certifications** Response includes the following: + Early analysis; … more
- Meta (Annapolis, MD)
- …be accountable to oversee all contracting for the project lifecycle of 3-5 data center campuses in North America. The role will partner with Contracts leadership and ... a growing digital infrastructure team and work on industry-leading hyperscale data center projects in an exciting and fast-paced environment. There has never been… more
- Pearson (Annapolis, MD)
- …or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very friendly and helpful attitude and the ... have excellent oral and written communication skills + Excellent attendance is required + Experience working with a PC and a Windows environment is required + … more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …Degree or equivalent OR 4 years' relevant experience in lieu of degree. + Experience in customer service. + Experience analyzing data or working on a ... The ER&R Support Center Analyst will need to process requests from...escalation. Most of a Support Analyst's work consists of customer service, email communication, phone communication, and working within… more
- Georgetown Univerisity (Washington, DC)
- …Licensed Communications Specialists and Dispatchers staff the Georgetown University Law Center Police Communications Center . They are responsible for answering ... closed-circuit television (CCTV) security system, and providing information and customer service to the university community via both telephone...required + At least 2 years of general work experience ; 1 to 2 years of related experience… more
- Georgetown Univerisity (Washington, DC)
- …+ This position requires a bachelor's degree, or seven years of audiovisual experience , preferably in an educational, conference center , and/or hotel environment ... AV Technician is a member of the Georgetown University Law Center 's Information Systems Technology Audiovisual and Instructional technology groups. This position… more
- Georgetown Univerisity (Washington, DC)
- …Manager of Financial Aid Counseling serve as a primary resource and first point of contact for Law Center students, parents, Faculty, and Staff, as well as ... ; In lieu of a bachelor's degree, 3-5 years of comparable financial aid experience is acceptable + Financial counseling, customer service, and administrative … more
- Georgetown Univerisity (Washington, DC)
- …+ A High School Diploma; Bachelor's Degree preferred + At 2-4 years prior experience in administrative support and/or customer service roles + Experience ... expected to collaborate and communicate effectively with all members of the Law Center community (faculty, students, and staff), vendors, visitors, and the public in… more