- Michaels (Anne Arundel County, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-ANNE ARUNDEL, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Michaels (Washington, DC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-FAIRFAX, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Michaels (Washington, DC)
- …Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - DC-LEESBURG, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading… more
- Amgen (Washington, DC)
- …us and transform the lives of patients while transforming your career. **Senior Manager , Global Customer Experience Business Product Management** **What you ... Let's do this! Let's change the world! The Sr. Manager will lead the Business Product Management vertical within... Experience Capability Center, part of the Global Customer Experience & Order-to-Cash (GCX-OTC) organization. This… more
- FranklinCovey (Annapolis, MD)
- …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... learn more, visit franklincovey.com . **Title:** Key Account Client Success Manager **Division & Department:** Enterprise Client Success **Status:** Full-Time Exempt… more
- Wilson Language Training (Annapolis, MD)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join our...health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Fujifilm (Annapolis, MD)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Wolters Kluwer (Annapolis, MD)
- …Ideally, this person will live in the eastern time zone area._** The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the ... Business, Marketing or related discipline preferred or equivalent experience . **Required Experience : 2+ years of sales support or customer success … more
- Under Armour, Inc. (Annapolis, MD)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Ford Motor Company (Annapolis, MD)
- …of movement to everyone. Are you passionate about creating a seamless, personalized customer experience across multiple touchpoints? Do you have the drive to ... innovators, creators, and technicians and searching for a Product Manager , Customer Identity who will help to...apply your expertise in identity management, data integration, and customer experience to solve one of the… more
- Iron Mountain (Annapolis, MD)
- …will welcome your unique contributions? If so, let's start the conversation. **Digital Customer Success Manager ** Iron Mountain is seeking a Digital Customer ... can optimize their activities using the product. The Digital Customer Success Manager role is responsible for...value/ROI/proposed outcomes **Qualifications:** + Minimum of 3-5 years of customer success experience , with a focus on… more
- Rocket Software (Annapolis, MD)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Arrow Electronics (Washington, DC)
- **Position:** Customer Success Manager - CloudHealth **Job Description:** Job Description Are you passionate about maintaining and growing CloudHealth ... customer relationships? Arrow is looking for a Customer Success Manager who will grow the...and Services sales success is focused on margin. + Experience selling directly to end-users. + Experience … more
- SAIC (Washington, DC)
- …across the Department, Services, and Combatant Commands. **Role Summary:** The Customer Success Manager establish and continuously drive an industry-leading ... standard of excellence in user experience and customer success, meticulously harnessing the power of cutting-edge data, analytic, and AI and business analytics… more
- Verint Systems, Inc. (Annapolis, MD)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Philips (Washington, DC)
- …team of clinical and technical resources for each project, to ensure the successful customer experience and guided by the statement of work. **This position will ... Your role as a Customer Project Manager will be to...and specifications. + Exceptional written and verbal communication, presentation, customer service and conflict resolution skills. Experience … more
- M. C. Dean (Washington, DC)
- … Manager - FEO&M - Client Intimacy & Customer Advocacy** ID **12338** Location **Washington, DC** Apply Now ... Manager - Facilities Engineering Operations and Maintenance (Client Intimacy & Customer Advocacy)** **Job Overview:** The Account Manager for Facilities… more
- IBM (Washington, DC)
- …your unique skills and experience . Your Role and Responsibilities As a Customer Support Manager , you will be responsible for delivery and overseeing the ... operations for our agencies. Required Technical and Professional Expertise + Extensive experience working as a Customer Support Operations leader providing… more
- Braid Health (Washington, DC)
- …+ Proactively monitor account health to surface potential issues before they impact the customer experience . + Act as the go-to resource for customers and ... We are looking for an experienced, resourceful, tech-savvy, and compassionate Customer Success Manager to join our growing team. Braid Health… more