- Foxhole Technology (Washington, DC)
- …Foxhole Technology is seeking an experienced Subject Matter Expert Software Production Management Lead as part of a team of information assurance professionals ... Overview Position: Software Product Management Lead Location: Washington DC (Hybrid) Clearance: Secret Start:...prioritizing epics, user stories, and acceptance criteria based on customer and business needs, data, and feedback Minimum of… more
- Burlington (Forestville, MD)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- The ODP Corporation (Prince Frederick, MD)
- …preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to ... **Overview** At Office Depot, the Retail Team Lead is a part -time role providing...information necessary to complete the job. + Skilled in Customer Service and Print Services experience would… more
- Zoom (Annapolis, MD)
- …these customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing key factors affecting ... teams to align retention strategies + Identifying opportunities for product and service improvements to enhance customer satisfaction + Driving continuous… more
- Palo Alto Networks (Washington, DC)
- …with the SOC engineering team to ensure timely, high-quality delivery + Lead customer touchpoints, including onboarding sessions, security reviews, and proactive ... security posture and SOC maturity. **Job Summary** The Technical Service Delivery Lead (XSIAM) acts as the...engineering, threat hunting, and product teams to tailor the service to each customer 's environment, ensuring seamless… more
- Coinbase (Annapolis, MD)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- Raising Cane's (Bowie, MD)
- Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name ... suggests, your main priority is to provide great customer service . In this role, you will... associate, retail team member, cashier, restaurant server, kitchen lead , cook, prep cook, drive-thru cashier or any other… more
- Sprinklr (Washington, DC)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...We are looking for a **Principal VOIP Engineer** to lead the architecture and technical direction of our next-… more
- Coinbase (Annapolis, MD)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- System One (Washington, DC)
- …+ Other duties and special projects as assigned. **Skills & Qualifications** + Excellent customer service skills; Must be creative and flexible in interacting & ... Ability to share project information with others, collaborate as part of a team, lead challenging projects,...the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of… more
- Capital One (Annapolis, MD)
- Director, Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... scalable, and intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking for an… more
- Michaels (Washington, DC)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... Store - DC-CHEVY CHASE, DC Deliver a customer centric shopping experience by managing and delivering...team to achieve their role KPIs + Plan and lead the execution of class and in-store events in… more
- Danaher Corporation (Washington, DC)
- …175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, ... Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Field Service Engineer is responsible for customer satisfaction… more
- Humana (Annapolis, MD)
- **Become a part of our caring community and help us put health first** Our brokerage business is poised to advance the industry in how digital can be used to drive ... customer acquisition in the Medicare Advantage space. Within this...revolutionize how Medicare Advantage is sold. This role is part of this expanding Digital organization, and will be… more
- Guardian Life (Annapolis, MD)
- ** Lead AI Innovation Lead - Data...such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that ... the wellbeing of its customers and their families. As part of the Data & AI team, this role...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
- Leidos (Washington, DC)
- …hours and weekends to meet customer mission support requirements + Customer service experience **Preferred Qualifications** + Top Secret Security Clearance + ... communications customer facing environment + ITIL certification/training preferably including Service Strategy and Service Design (ITIL v4 Preferred) + Agile… more
- Capital One (Annapolis, MD)
- …breakers, doers and disruptors, who love to solve real problems and meet real customer needs.** **We are seeking a Lead Software Engineer who is passionate ... Lead Software Engineer, Full Stack - Shopping (Remote)...experience with AWS, GCP, Microsoft Azure, or another cloud service ** + **4+ years of experience in open source… more
- Humana (Annapolis, MD)
- …to understand business needs and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical ... **Become a part of our caring community and help us put health first** The Lead Solutions Architect works with user groups to solve business problems with… more
- Capital One (Annapolis, MD)
- Lead Account Executive - Global Operations (Remote-Eligible) The Lead Account Executive provides essential operational support for business partners. This ... on our proprietary tools and systems. The individual in this role will lead operational projects focused on implementing new products, releases, and solutions, while… more
- CACI International (Bowie, MD)
- …management service support, responding to urgent Combatant Command (CCMD) customer requirements to address immediate needs should a global crisis escalate into ... Lead an agile software team in meeting evolving customer requirements in a flexible manner while creating/executing a...part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
