- TreeHouse Foods, Inc. (Cambridge, MD)
- …Specialist. As a Quality Specialist, you will assist in the implementation of Quality Assurance (QA) programs to ensure product quality , food safety, and ... but not limited to:_** + Assist with the development and implementation of Quality Assurance and Sanitation programs to minimize risks and ensure compliance… more
- Foxhole Technology (Washington, DC)
- …of a critical Government program. Job Description Provide program-level leadership, direction, quality assurance , and oversight for Task Order (TO) execution. ... include defining and prioritizing epics, user stories, and acceptance criteria based on customer and business needs, data, and feedback Minimum of four years of… more
- TreeHouse Foods, Inc. (Cambridge, MD)
- …serve as a subject matter expert in sanitation operations. + Collaborate with the Quality Assurance (QA) Manager to conduct audits and improve and enhance food ... world-class supply chain, operational excellence and flexibility, collaborative approaches, and dedicated customer service . Our strategy is to be the leading… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Noblis (Washington, DC)
- Responsibilities Noblis is seeking Quality Assurance Specialists to join our team, providing professional services to the Federal Aviation Administration (FAA). ... and Surveillance Systems directorates within the FAA's Program Management Organization. The Quality Assurance Specialist will develop and implement quality … more
- Koniag Government Services (Washington, DC)
- **Koniag Government Services company** is seeking a Quality Assurance Specialist L2 to support our government customer in Washington, DC. Must be able to ... oversight + Program leadership capabilities **Requirements:** + Strong quality assurance focus + Excellence in customer relations + Advanced communication… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- V2X (Washington, DC)
- … service experience for all agency employees. Project Managers III / IV ( Quality Assurance ) shall be experienced in construction and project management to ... to provide Facilities and Technical support to our government customer in the DC Metro area, with potential for...could be required, under the supervision of US Government quality assurance team leads. Performance of this… more
- PSI Services (Annapolis, MD)
- …Learn more about what we do at: https://www.psiexams.com/ **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of ... business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time… more
- CVS Health (Upper Marlboro, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$20.25 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Colossal Contracting, LLC (Annapolis, MD)
- Customer Service Representative Annapolis, MD (http://maps.google.com/maps?q=Annapolis+MD+USA+21401) * Operations Description Colossal Contracting, LLC is ... looking for a Customer Service Representative to work out of...Responsibilities + Proactively reach out to clients to perform quality assurance checks. + Work with sales… more
- CVS Health (Upper Marlboro, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Upper Marlboro, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Annapolis, MD)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Otsuka America Pharmaceutical Inc. (Annapolis, MD)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- M. C. Dean (District Of Columbia, DC)
- …position reports directly to Vice President of Quality Assurance / Quality Control (or designated representative in QAQC service center). Responsibilities ... are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for...**Active Top-Secret/SCI Clearance required.** On behalf of VP of Quality Assurance / Quality Control, this position… more
- Intuit (Washington, DC)
- …conversation intelligence, or performance strategy. **Qualifications** + Proven experience in Quality Assurance leadership, with strong focus on sales and ... Framework Development** + Own and evolve the sales and service QA strategy, integrating AI and human-led scoring to...customer experience. + Deep understanding of sales processes, quality frameworks, and customer experience drivers. +… more
- IBM (Washington, DC)
- …solutions and AI technologies, particularly in the context of testing, automation, and quality assurance . Lead the practice in developing and refining our ... for a seasoned IBM Associate Partner - SAP AI-Enabled Testing-as-a- Service Architect to join our team and lead the...solutions, with a strong focus on testing, automation, and quality assurance . * Deep understanding of AI… more
- Prime Therapeutics (Annapolis, MD)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- IT Concepts (Washington, DC)
- …HRConnect, NFC, or GRB. If you have a passion for mentoring others, leading quality assurance efforts, and delivering training that empowers HR professionals, we ... employees applying for retirement to ensure a seamless transition. + Participate in quality assurance reviews for retirement processing. + Work with employees on… more
