- National Gallery of Art (Washington, DC)
- Summary The Help Desk Manager is responsible for leading the operations and maintenance activities to provide support for users of the Oracle Financials ... system. This role involves managing day-to-day operations of the help desk , troubleshooting system issues, and ensuring timely resolution of financial… more
- TekSynap (Washington, DC)
- …to travel as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech ... Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of customer… more
- TekSynap (Washington, DC)
- …efficient, secure, and up-to-date IT infrastructure. We areseekingan experienced and highly organized Help Desk Incident Manager to oversee and manage the ... incidents based on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments. + **Coordination and… more
- General Dynamics Information Technology (Washington, DC)
- …career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is smarter. Our work ... Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful contributions to challenging… more
- Marriott (Washington, DC)
- …Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Manager . This position will be located in Washington DC and will be an onsite position. ... USD $142,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5620/service- desk - manager -hq/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-5620_ **Category** _Information… more
- NuAxis Innovations (Washington, DC)
- …for Office 2007 or later. Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT industry certification. **Knowledge ... **Tier II Service Desk Specialist** Location **Washington, DC** \# of openings...NetIQ Directory Resource Administrator (DRA) + Systems Center Configuration Manager (SCCM) + Cisco AnyConnect + Citrix XenDesktop +… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install and configure Apache webserver in Solaris10...+ Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +… more
- Marriott (Washington, DC)
- …and procedures; report accidents, injuries, and unsafe work conditions to manager . Ensure uniform and personal appearance are clean and professional; maintain ... all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt,… more
- TekSynap (Washington, DC)
- …ourcustomer. The QA Manager will be responsible for ensuring that all help desk services meet or exceed client expectations and contractual obligations. This ... levels ofmanagement; + Develop, implement, andmaintainQA processes and procedures for the IT Help Desk . + Monitor and evaluate the performance of help … more
- TekSynap (Washington, DC)
- …for ourcustomer. The QA Manager willbe responsible forensuring that all help desk services meet or exceed client expectations and contractual obligations. ... + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience with quality management… more
- Marriott (Washington, DC)
- …Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- TekSynap (Washington, DC)
- …and best practices related toIToperations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- TekSynap (Washington, DC)
- …and best practices related to IT operations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and network-based ... upgrade of IT products, along with installation and on-site maintenance, including help desk services. Additional support includes hardware delivery, moves,… more
- Ross Stores, Inc. (Bowie, MD)
- …for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising\. Responsible ... of Store operations\. In the absence of the Store Manager , the Assistant Manager is responsible for...efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store… more
- Marriott (Washington, DC)
- …High school diploma or GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 2 years experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Leading Room… more
- New York Times (Washington, DC)
- …**of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the ... The New York Times is looking for an Operations Manager to join our Newsroom Operations team. You will...+ Work with Facilities and other departments on internal desk moves/assignments + Work with HR and Recruiting teams… more
- Ross Stores, Inc. (Gambrills, MD)
- …to Company standards with appropriate action plan, partnering with the District Manager as needed\. * Ensures proper scheduling of Associates to meet business ... and procedures\. * Manages Associate Relations issues, consulting with the District Manager as needed\. * Ensures compliance with all State, Local and Federal… more
- TekSynap (Washington, DC)
- …of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in ... program's success. Act as a bridge between the Program Manager and the team, help implement strategies,...between the Program Manager and the team, help implement strategies, track progress, andmaintaindocumentation, contributing to the… more
- Serco (Washington, DC)
- …the US Navy, then Serco has a great opportunity for you! As the Program Risk Manager at our Washington, DC location, you will be on a dynamic team, supporting Team ... will:** + Report on risk management issues to program manager and the deputy program manager for...Pit meetings. + Create training for government POCs to help them with risk processes, how to enter in… more