- Leidos (Washington, DC)
- **Description** The National Security Sector of Leidos has a career opportunity for a ** Help Desk Support Specialist ** to be part of a dynamic team to ... this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of a… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington, ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept... Specialist shall provide full-service, Tier I help desk support including: +… more
- Global Resource Solutions (Washington, DC)
- … Help Desk Specialist II. Job Description: Summary: The Help Desk Specialist II provides support to end users on a variety of issues. ... problems. Responds to telephone calls, emails and personnel requests for technical support . Documents, tracks, and monitors the problem to ensure a timely… more
- ICF (Washington, DC)
- … covers a variety of activities across multiple divisions within each federal program. The Help Desk Support Specialist will use his/her expertise to ... candidate will have a broad knowledge of project support and coordination. The Help Desk Support Specialist will report to a divisional or bureau… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Join our dynamic team at Trace Systems as we ... seek a talented and cleared Help Desk Specialist to play...NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours… more
- CACI International (Washington, DC)
- Help Desk Specialist Job Category:...Falls, ID **What You'll Get to Do:** + Provides support to end users to resolve technical problems on a ... is looking for a range of entry to SME-level Help Desk (Service Desk ) Specialists...to telephone calls, email and personnel requests for technical support + Documents, tracks, and monitors the problem to… more
- SAIC (Washington, DC)
- … Engineer with a minimum of 4 years of experience providing desk side support , acting as IT Support Specialist specializing in troubleshooting of complex ... **Description** Responsible for providing desk side support to end users...and senior level techs as needed, provide expertise to help solve difficult problems + Refresh of XRs to… more
- Insight Global (Washington, DC)
- Job Description Insight Global is looking for a Tier 1/Tier 2 Service Desk Specialist who has a TS/SCI to support a government customer in the Washington DC ... area. This will be a Swing Shift position onsite. They will help support end users and field calls coming in. They will troubleshoot tickets, and escalate to… more
- Koniag Government Services (Washington, DC)
- …as: + Provide Tier Zero (0), One (1), Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC eDiscovery and IOO (on-premises and ... seeking an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS**...calls, creating master tickets, and transferring tickets between the help desk tiers of support .… more
- Koniag Government Services (Washington, DC)
- …Emerging Technologies (KET),** a Koniag Government Services company, is seeking anInformation Technology Support Specialist Level I to support **KET** and ... Koniag Emerging Technologies LLC is seeking an Information Technology Support Specialist Level I to provide customer...implementation of new methodologies. + Effective utilization of a Help Desk ticketing system and customer problem… more
- Koniag Government Services (Washington, DC)
- …Technologies (KET),** a Koniag Government Services company, is seeking an Information Technology Support Specialist Level IV to support **KET** and our ... Technologies LLC is seeking a highly experienced Information Technology Support Specialist Level IV to provide advanced...implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem… more
- SAIC (Washington, DC)
- … Engineer with a minimum of 7 years of experience providing desk side support , acting as IT Support Specialist specializing in troubleshooting of complex ... activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change of end...problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager… more
- American Humane (Washington, DC)
- …visionary and effective animal welfare organization in the nation. Position summary : Help Desk Specialist is responsible for supporting ongoing, mission ... American Humane is seeking an experienced Helpdesk Specialist . This position will be hybrid out of...solution. + Responsible for monitoring, opening, tracking, and closing Help Desk tickets via ticketing system. +… more
- TEKsystems (Washington, DC)
- …directory, Windows, Customer service, Hardware, Technical support , Office 365, O365, Service desk , Help desk support , Deployment, Ticketing system ... operating systems, applications, and hardware. . Provide hardware and system support to end-users for desktops, laptops, mobile devices, peripherals and conference… more
- Serco (Washington, DC)
- …Facility Security Specialist in the PMS397 Washington Navy Yard Facility. This Security Specialist will support an active contract with the US Navy in the ... Washington, DC area. As part of the Assistant Security Specialist duties, you will be supporting assess to 397 spaces (including all administrative daily duties),… more
- Indigo IT, LLC (Washington, DC)
- …and maintain processes, procedures and instructions for end-users and Help Desk technicians. + Provide advanced end-user support for collaboration tools (eg, ... Audio Visual Specialist Washington, DC SUMMARY: Founded in 2001, Indigo...serves as a member of an enterprise Information Technology Help Desk staff providing technical expertise and… more
- Chenega Corporation (Washington, DC)
- …. + Perform account creations, modifications, and deletions. + Provide direct multi-level help desk support and troubleshooting of hardware and software. ... **Req ID:** 34646 **Summary** **IT Specialist II** **Joint Base Anacostia Bolling (JBAB),** **Washington...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- Serco (Washington, DC)
- …including Engineering Change Proposal Review, ECP processing workflow management, Problem Report ( help desk ) submissions, support Originators with ECP ... Then Serco has a right opportunity for you! As the Configuration Management Specialist (Submarine) located in Washington, DC you will assist and advise the Director… more
- Leidos (Washington, DC)
- …10 and above, as well as Microsoft Office suite. + Working with automated Help Desk tools such as Microsoft System Center and ServiceNow. + Troubleshooting ... continuing requirement for Homeland Enterprise Information Technology Secure Services & Support (HEITS) for the continual operations and maintenance and evolution of… more
- Verint Systems, Inc. (Annapolis, MD)
- …service. + Must be able to work a **_rotating day shift_** , 8 hours in the day. The Support desk is open from 6 am - 6 pm MST to assist our customers. + Limited ... security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our...member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support … more