- General Dynamics Information Technology (Annapolis, MD)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Technical Support ,Troubleshooting **Certifications:** ... 4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- TekSynap (Washington, DC)
- …of customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and support as needed. **REQUIRED QUALIFICATIONS** ... in the NMCI NGEN technical arena. + Proven experience in managing a help desk operation with a significant customer base (approximately 800 customers). +… more
- RightDirection Technology Solutions LLC (Washington, DC)
- … Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support for incoming ... DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology (IT) ... Service Desk Technician / Help Desk Analyst to provide world-class IT support ...contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as… more
- TekSynap (Washington, DC)
- …incidents based on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments. + **Coordination and ... ongoing improvement and future incident response efforts. + Ensure that Help Desk techniciansare maintainingaccurateand comprehensive records of all Help… more
- General Dynamics Information Technology (Washington, DC)
- …improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support the Department of Energy at our ... Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Microsoft Office,Troubleshooting **Certifications:**...stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... the purpose of providing expert Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides … more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at ... in the heart of our nation's capital. As a Help Desk Technician, you are the foundation...MAKE AN IMPACT: + Providing a high level of technical support and service to our onsite… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Requisition Type: Pipeline Join our dynamic team ... Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal...must include at least two of the following areas: technical and user documentation, end-user training, network support… more
- TekSynap (Washington, DC)
- …system configurations. + Prepare and present regular reports on system performance and help desk activities. + Continuous Learning and Adaptability + Stay ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- ProSphere Tek (Washington, DC)
- …or technical discipline is preferred. + Minimum of 4 years of previous Help Desk experience. + **Duty hours:** M-F 8:30am -5:00pm; then changing to shift ... **Overview** Planned Systems International, Inc (PSI) is seeking aHelp Desk Specialistto support our Government customer in Washington, DC for our DoS PHIMS… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and ... Responds to telephone calls, email, and personnel requests for technical support . Documents, tracks, and monitors the...ensure a timely resolution. Ensures that all phases of help desk support are properly… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and ... Responds to telephone calls, email, and personnel requests for technical support . Documents, tracks, and monitors the...ensure a timely resolution. Ensures that all phases of help desk support are properly… more
- Shuvel Digital (Washington, DC)
- …service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team supporting this contract. ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...The Help Desk Engineer will troubleshoot issues to… more
- NuAxis Innovations (Washington, DC)
- …for Office 2007 or later. Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT industry certification. **Knowledge ... a variety of issues. + Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier...2 years of current experience in participating in a desk -side support environment. **Does this opportunity sound… more
- NCR VOYIX (Annapolis, MD)
- …the United States Government + Experience with software deployment and application support + Excellent technical troubleshooting skills Salary Range: $70,400.00 ... institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems. Our customers are… more
- William C Brown Inc (Bowie, MD)
- …monitoring alerts from enterprise monitoring tools; coordinating incident activities with the technical support staff; and reporting on status of events and ... Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data...inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide… more
- Deloitte (Washington, DC)
- …technical problems + Responds to telephone calls, email, and personnel requests for technical support + Documents, tracks, and monitors the problem to ensure ... and resolution + 1+ years experience researching and resolving technical issues, including hardware and software support ...resolving technical issues, including hardware and software support + 1+ years experience in end user … more
- GovCIO (Washington, DC)
- …teams and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with ... **Overview** GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT...communication skills to effectively interact with users and explain technical solutions in a clear and user-friendly manner. Provide… more
- System One (Washington, DC)
- …Washington DC and will be an onsite position. Job Responsibilities: Provides technical support for computers and associated networks. Installs, troubleshoots, ... interested reach out directly to ###@altaits.com or call/text ### Position Title: Service Desk Manager Public Trust Job Overview: Currently hiring for a Service … more