- CACI International (Washington, DC)
- Lead NMCI Helpdesk Support/Systems Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... * * * CACI is seeking a NMCI Senior Helpdesk /Systems Administrator to support our government customer located in...**These Qualifications Would be Nice to Have:** + NMCI helpdesk experience **What We Can Offer You:** + We've… more
- Xerox (Washington, DC)
- Delivery Associate Helpdesk - Washington, DC **General Information** Press space or enter keys to toggle section visibility City Washington State/Province District ... software problems that cannot be resolved by Associate I helpdesk employees. + Identified as technical and client service...day to day procedural and technical direction to other helpdesk and field associates. + Develop a solution that… more
- Global Resource Solutions (Washington, DC)
- …motivated, detail orientated, and talented individual for the position of HSPD-12 Helpdesk - Customer Support. Job Description: Summary: The HSPD-12 Helpdesk - ... Customer Support shall provide support and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service, and shall serve as the subject matter expert on HSPD-12 and PACS related issues. Essential Duties & Responsibilities: .… more
- American Humane (Washington, DC)
- American Humane is seeking an experienced Helpdesk Specialist. This position will be hybrid out of our headquarters in Washington, DC and reports directly to the ... and inclusion in the workplace and the humane space. Job Details: + Title: Helpdesk Specialist + Type: Full-Time + Location: Hybrid in NW Washington DC +… more
- Cayuse Holdings (Andrews AFB, MD)
- …missions, focused on minimizing risk through the delivery of quality outcomes. The Helpdesk Technician will support end users for the ANGRC IT Help Desk Support ... $65,000.00 - USD $70,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1877/ helpdesk -technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-MD-Andrews Airforce Base_ **ID** _102764_ **Category**… more
- ICF (Washington, DC)
- …ICF is currently seeking a Help Desk Support Specialis **t** to work on the OTIP/ORR Mission Support Project. The purpose of this project is to provide support to ... OTIP and ORR in meeting their mission goals. This support covers a variety of activities across multiple divisions within each federal program. The Help Desk Support Specialist will use his/her expertise to support help desk operations, generate report, and… more
- NCR VOYIX (Annapolis, MD)
- …on a timely basis to adhere to the contractual SLAs + Monitor and analyze Helpdesk entries to ensure client needs are properly met + Perform daily monitoring of all ... to satisfy customer requirements + Answer incoming phone calls and monitor helpdesk phone queues for customer support and troubleshooting. BASIC QUALIFICATIONS: +… more
- Nelnet (Annapolis, MD)
- …preferred. **EXPERIENCE:** + 0-2 year of experience in a customer support or IT helpdesk environment. + Experience working with a ticketing or helpdesk system ... (preferred). **COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:** + Excellent verbal and written communication skills with a customer-focused attitude. + Basic understanding of software, hardware, and network troubleshooting. + Ability to quickly assess and resolve… more
- Public Consulting Group (Annapolis, MD)
- …administrators as needed + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations + Ability to manage multiple projects and clients simultaneously ... to data or reporting requests, and evolve our services based on training and helpdesk feedback + Serve as a main point of contact internally for Regional Teams… more
- Leidos (Washington, DC)
- …with the customer contractual Performance Work Statement and requirement documents + Provide helpdesk services and be the single point of contact for all Help desk ... Level Agreement) management experience + Team management skills leading helpdesk /service desk teams + Customer-service oriented with a problem-solving attitude… more
- Leidos (Washington, DC)
- …an opportunity for an individual to serve as the Asset Manager on the Helpdesk team supporting our customer from our Downtown Washington, DC office. **Location: 100% ... DC** FTC prides itself in providing high-quality customer support. Part of the helpdesk support staff's job is interfacing with customers and leaving the customer… more
- Advantage SCI (Washington, DC)
- …and return to the government for destruction. * Coordinate with the ITSC Helpdesk trouble shooting HSPD-12 credentials to identify whether issues are related to ... are related to computer credentialing, refer the employee to the ITSC Helpdesk . * Operate and support CCure 9000 and PassagePoint Global experience applications.… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits package, including health, ... dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work… more
- Vaco (Annapolis, MD)
- …+ Experience supporting software computer applications and equipment from a remote helpdesk environment + Experience with mobile device support (iPhone and Android) ... + Must be a team player and build good working relationships across all functions of the company + Must have a strong personal drive for delivering great customer service, and thrive in a fast-paced, high-energy environment with a proactive focus + Experience… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …of degree. + Experience in customer service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized to work in the US (if not ... a citizen) and a resident of the US for at least 3 years within the last 5 years. + Candidates that do not meet the minimum qualifications will not be considered. **Other Job Specific Skills** + Proficient in the use of MS Office including Word, Excel,… more
- Insight Global (Washington, DC)
- Job Description An employer is looking for a Helpdesk Technician to sit in SW Washington DC in support of a large government healthcare contract. The candidate will ... be joining a team of about 20 individuals supporting a user base of about 7,500 government employees. While onsite, they will also provide Compensation: $22/hr to $24/hr. Exact compensation may vary based on several factors, including skills, experience, and… more
- Three Saints Bay (Washington, DC)
- …data entry, application review and processing, case archiving, records management, helpdesk , and other case or administrative support services. + Supervises, ... directs, and coordinates the activities and schedules of supervisors/team leads, analyst staff and other contract staff. + Fosters a work environment that respects individuals, promotes teamwork and cooperation and encourages innovation and new ideas. +… more
- General Dynamics Information Technology (Washington, DC)
- …a minimum of 3 years of full time (40 hours a week or more) helpdesk experience. Work experience can be substituted for Education. + **Required Technical Skills** : ... CompTIA Security+ (DoD 8570 Compliance) required within 6 months of starting + **Security Clearance Level** : Active Top Secret with SCI Eligibility + **Required Skills and Abilities:** Excellent verbal and written communication skills. Must be able to pass a… more
- TekSynap (Washington, DC)
- …secure, and up-to-date IT infrastructure. We areseekinga dedicated and experiencedIT HelpDesk Manager to lead and manage theHelpDesk team in providing ... high-quality,timely, and secure IT support for the US Senate. The successful candidate will ensure that end users receive the highest level of service, including efficient handling of IT incidents, service requests, and providing problem resolution. This role… more
- Bright Horizons (Washington, DC)
- …part of the application and hiring process should contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more