- TEKsystems (Clinton, MD)
- …Role Priority #1 Overall site leadership and field support accountability: Customer Service /Customer 1st Role Priority #2 Windows 10 Deskside Support to C Level ... -LAN/Networking support in a corporate environment * Excellent customer service experience * Resource must have previous healthcare/clinical environment experience.… more
- SHI (Annapolis, MD)
- … Delivery Managersupports our Managed Services Expert Support customers. The Service Delivery Manager isresponsible for the day-to-day management of ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/18723/ service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for an Service Delivery Manager to support complex operations for systems by ensuring data quality, operational ... USD $150,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5122/ service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-5122_… more
- TekSynap (Washington, DC)
- …technicians, including hiring, training, and performance evaluations. + Experience in managing IT service desks in government, public sector, or large-scale ... help desk technicians and effectively communicates with end-users, stakeholders, and IT staff. + **Customer Service Orientation:** Prioritizes user satisfaction… more
- NTT America Solutions, Inc. (Annapolis, MD)
- …or equivalent Six Sigma certification required and maintained. + Experience with an IT service provider, data center or SaaS preferred. **PHYSICAL REQUIREMENTS** ... and thrive. **Your day at NTT DATA** The Senior Manager , IT Project Management oversees the people...who lead internal information system-specific projects from initiation to delivery . Manages and prioritizes the project stream, working with… more
- SAIC (Washington, DC)
- **Description** SAIC is looking for an experienced IT Database and Middleware Manager to join our team supporting US government agency in the National Capital ... support and a diverse range of critical systems, the IT Database and Middleware Manager is integral...Managing by metrics, producing and presenting team progress against delivery requirements. + Ability to organize, prioritize, and manage… more
- IHG (Washington, DC)
- …supplier resources and deliverables which will involve interfacing with the supplier's Service Delivery Manager . Supplier oversight includes ticket queue ... pool with striking Potomac River views and the indulging full- service spa, The Spa at The Wharf, modern luxury,...and locals alike. **About the Manager of IT Services position** The Manager IT… more
- General Dynamics Information Technology (Washington, DC)
- …in ITIL v4 + Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement, and Problem Management ... Required:** Yes **Job Description:** Transform technology into opportunity as an ** IT Systems Manager ** with GDIT. A career in enterprise IT means… more
- General Dynamics Information Technology (Washington, DC)
- …with ServiceNow + Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement, Change Management, ... Required:** Yes **Job Description:** Transform technology into opportunity as an ** IT Operations Manager ** with GDIT. A career in enterprise IT means… more
- RightDirection Technology Solutions LLC (Washington, DC)
- IT Program Manager - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA) Description RDTS is seeking an experienced IT Program ... a request for discussion or resolution of all performance, service , delivery , and technical inquiries or problems...metro area + Minimum 8 years of experience managing delivery of integrated IT services and projects… more
- Planet Technologies (Washington, DC)
- …managers deliver a wide range of technical projects. Responsible for successful service delivery and contract execution of engagements for various customer ... for a highly motivated individual to join our growing team as Senior IT Project Manager . In this role, you will be supporting impactful projects that make a… more
- Public Consulting Group (Annapolis, MD)
- …+ Desired: Organizational Change Management experience + Ability to understand both the service delivery system for programs which are administered by states and ... + Business Enablement + Business Solutions + Project Assurance Consultant/Project Manager will provide Project Management services to our internal team as… more
- IT Veterans (Washington, DC)
- …+ Accountable for meeting contractual performance criteria and due dates during service delivery , and successful overall project completion + Coordinate ... II Washington, DC . Information Technology Apply Now Project Manager II Washington, DC Job Summary: IT ...maintenance, and billing of services + Track and monitor service orders through completion and turn-up and prepare deliverables… more
- SGI Global, LLC (Washington, DC)
- …| Salary | Full Time Desired Experience + Manage up to 15 personnel on an IT support program + Experience with Research, Data, Cloud Migration, various IT and ... workflows, data management, and reporting in using an Enterprise Service Management (ESM) tool, ie ServiceNow ITSM and ITBM...(8) years of experience and demonstrated capacity in the delivery of the services similar in nature, scope and… more
- Public Consulting Group (Annapolis, MD)
- …management approaches (eg, Agile, Waterfall) are required. **Duties and Responsibilities** Project Delivery - + Lead project teams where you provide direction, and ... recommendations. + As necessary, lead or participate in project delivery activities, including analysis, deliverable creation, and communicating project performance… more
- TekSynap (Washington, DC)
- …efficient, secure, and up-to-date IT infrastructure. We areseekinga dedicated and experienced Service Desk Manager to lead and manage the Service Desk ... Monitoring: Track and report on key performance indicators (KPIs) related to service delivery , including response times, resolution rates, and customer… more
- Xylem (Washington, DC)
- …business value projections and facilitate the transfer of these items into the Enterprise IT and business groups ** Service Management:** + Work with IT ... customer expectations through innovative and sustainable solutions. The Business Relationship Manager (BRM) is accountable for driving the creation of a strategic… more
- Arena Technical Resources, LLC (Washington, DC)
- …support at a local level for regionalstaff and providing continuity in escalation supportwith other IT service and solution teams. -Leads the response for IT ... a gold-standardtechnology experience for the regionaloffice(s) they support. -Supports the IT Regional Manager to uphold the localIT experience, delivering… more
- CDM Smith (Bowie, MD)
- …ID:** 40509BR **Business Unit:** FSU **Job Description:** The Disaster Program Delivery Specialist: * Collects, coordinates and/or reviews applicant data to ... when technical expertise may be needed throughout the program delivery process. * Supports the claims process by reviewing...Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or… more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …using the ServiceNow platform in the Information Technology department, reporting directly to the IT Service and Process Manager . The role can reside in ... the application, triage issues and analyze application performance and stability. The IT System Administrator shall have a proven experience managing a hosted or… more