- CGI Technologies and Solutions, Inc. (Washington, DC)
- …Type:** Full Time **Position Description:** CGI Federal is seeking a Management Analyst I to support the CRM division. This position is located in ... **Managment Analyst I ( CRM )** **Category:** Administration **Main...Resolution * Appointment Scheduling * Technical Writing * Calendar Management * Meeting Minutes * Adaptability * Communication (Oral… more
- Ford Motor Company (Annapolis, MD)
- …today and into the new era of electrification. **In this position ** The SalesForce CRM Product Line Manager will work with individual product team managers to ... sound exciting? Then, join our team as a SalesForce CRM Product Line Manager . Although this is...Required:** + Salesforce Certified Associate + Salesforce Certified Business Analyst + Salesforce Certified… more
- Offices, Boards and Divisions (Washington, DC)
- Summary As a Lead Management Analyst for the Office of the Assistant Attorney General (OAAG) in the Criminal Division ( CRM ), Department of Justice, the ... the administrative operations of the office in support of CRM 's dynamic domestic and global missions. As the senior...the application of federal criminal laws. Responsibilities As Lead Management Analyst , you will: Assist the Administrative… more
- Verint Systems, Inc. (Annapolis, MD)
- …Learn more at www.verint.com . **Overview of Job Function:** The Sr. Software License Management Analyst will provide support for the CCaaS Business function by ... and solutions and perform analyses. + Collaborate with others to trouble-shoot customer issues relating to license management report generation and how… more
- Robert Half Accountemps (Washington, DC)
- …for efficient data management and financial analysis tasks. * Familiarity with Customer Relationship Management ( CRM ) systems is required to ... We are extending an opportunity for a diligent Financial Analyst - Entry Level to become a part of...our finance industry operations. You'll be required to handle customer applications, ensure up-to-date customer records… more
- GovCIO (Annapolis, MD)
- …to government taskings, status reports, data calls, analytics and dashboard development, customer relationship management and various other programmatic ... **Overview** GovCIO is currently hiring for a Junior Management Analyst to support program ...0 - 3 years of experience work in dynamic customer delivery environments **Preferred Skills and Experience** + Experience… more
- GovCIO (Annapolis, MD)
- …execute government taskings, status reports, data calls, analytics and dashboard development, customer relationship management and various other programmatic ... **Overview** GovCIO is currently hiring for Senior Management Analyst to support program ...Degree + 10+ years of experience work in dynamic customer delivery environments (2 years of experience may be… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service, email communication, phone communication, ... The ER&R Support Center Analyst will need to process requests from stakeholders,...and working within spreadsheets and a CRM application. **Job Description** + Analyze incoming cases to… more
- Georgetown Univerisity (Washington, DC)
- …this is central to achieving our goals in support of Georgetown's mission. The Analyst is a critical member of the Class Programs & Reunion Campaigns ("CPRC") team ... analysis and reporting to track, assess and guide fundraising strategy. The analyst also supports the development of policies and procedures to ensure CPRC's… more
- Nelnet (Annapolis, MD)
- …to ensure maximum satisfaction and retention levels. + Log and track all customer interactions in the ticketing and/or CRM system ensuring accurate documentation ... of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than… more
- Ford Motor Company (Annapolis, MD)
- …are seeking a highly analytical and detail-oriented Talent Acquisition Data and Reporting Analyst to lead the design, development, and delivery of our TA reporting ... + Experience pulling reports and data from ATS or CRM systems. **Even better, you may have ** +...Vehicle discount program for employees and family members and management leases + Tuition assistance + Established and active… more
- Highmark Health (Annapolis, MD)
- …guidance and education for Associate and Intermediate staff. Responsible for customer relationship management . **ESSENTIAL RESPONSIBILITIES** + Verify ... and systems validation to troubleshoot data anomalies, monitors data management metrics and data loads. Working with data quality...**EXPERIENCE** **Required** + 5 - 7 years of Business Analyst Experience, or + 5 - 7 years of… more
- Axxum Technologies (Washington, DC)
- …of incident and request tickets in accordance with interface agreements, performing customer relationship management activities with mission partners, ... Incident Response Analyst Responsibilities : + Provide effective front-line support...lead in operational activities Interact with the government Program Manager for the service desk regarding operational issues +… more
- Cardinal Health (Annapolis, MD)
- …cycle; reduce the administrative burden and barriers; and enhancing that customer and rep experience. **_Responsibilities_** This individual is responsible for ... business intelligence (including data acquisition, mining, analysis, data integrity management , reporting) and, for supporting and executing processes that optimize… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, service and technical support through analysis ... ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk, which is...support for our customers. The ideal candidate possesses outstanding customer service, technical aptitude, and a desire to "own"… more
- Pegasystems (Washington, DC)
- …account management , radiation and pipelining + Knowledge of BPA, DPA, RPA, CRM and Case Management enterprise software solutions + Experience working with ... them to become more efficient, smarter, and most importantly customer centric. **Picture Yourself at Pega:** You will be...You'll Do at Pega:** + Develop a trusted advisor relationship with multiple stakeholders across the client organization +… more