- CACI International (Washington, DC)
- …leadership on priority incidents and enterprise-wide outages. + Work in collaboration with Tier 1 support to identify when multiple calls are being ... Watch Officer Lead will act as the central point of escalation and incident manager for IT infrastructure and network management throughout the Department; this… more
- GovCIO (Washington, DC)
- …the full range of functions across the spectrum of activities relating to incident management, incident response and enterprise network management. ... weekends) **Background Investigation:** Must be able to obtain and pass a government Tier 4 High Background Investigation **Company Overview** GovCIO is a team of… more
- CACI International (Washington, DC)
- …leadership on priority incidents and enterprise-wide outages. + Work in collaboration with Tier 1 support to identify when multiple calls are being ... The Watch Officer will act as the central point of escalation and incident manager for IT infrastructure and network management throughout the Department; this… more
- TekSynap (Washington, DC)
- …support to all incident escalation tickets that are unable to be resolved by Tier 1 personnel. + Responsible for daily operations and health of the DFC ... and all system alerts shall be investigated and a response must be provided to OIT management within the...Azure infrastructure, and ServiceNow/ITSM services. This team provides direct Tier II client/customer support, incident management, and… more