- BAE Systems (Washington, DC)
- …about delivering innovative IT solutions that enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst** , you'll play a ... IT professional looking for a new challenge, we encourage you to apply. As a Tier 1 Initial Support Analyst, you'll provide Tier 1 analysis and… more
- GovCIO (Annapolis, MD)
- …timely technical support via phone, chat, and ticketing system. + Support initial mobile device setup, login credentials, application configuration, and user ... Technician - Tier I to deliver exceptional first- tier technical support to our nation's Veterans.... 1 **WHAT YOU'LL BE DOING** As a Tier 1 , you will have a strong… more
- Koniag Government Services (Washington, DC)
- …infrastructure and provide front-line support and troubleshooting. The Tier 1 Network Administrator will be the initial point of contact for network ... **Arlluk Technology Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our government… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... teammate on our NOC, you'll be challenged with hard support problems where you will coordinate with other NOC...closure across Network OPS staff to include: + Completes initial categorization of Service Requests (type, sub-type, location device,… more
- NuAxis Innovations (Washington, DC)
- …and track Incidents, Service Requests, and Problems in the ITSM tool + Perform initial diagnosis and resolve Tier I issues; escalate unresolved issues per SLA ... ** Tier I Service Desk Specialist** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to… more
- GovCIO (Washington, DC)
- …staff to escalate more complex problems. + Provide initial point of contact ( Tier 1 support ) for users experiencing hardware, software, and basic network ... Junior IT Support Help Desk Specialist will primarily focus on initial incident response, documentation, and resolution of common IT issues, working closely with… more
- Cleo (Annapolis, MD)
- …verbal and written content to customers. **Your Qualifications** + Bachelor's Degree or 1 + years of Technical Support work experience + Customer Service ... ** Support Engineer I** Remote - US The SupportEngineer Iprovides initial contact with customers, assessing andassistingwith technical issues and customer… more
- BAE Systems (Washington, DC)
- …Remote Initial Support Analyst, you'll play a critical role in providing ** Tier 1 ** analysis and support for zero client, thin client, thick client, ... **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate about delivering innovative...environment. If you are a motivated and skilled technical support analyst looking for a new challenge, we encourage… more
- Coinbase (Annapolis, MD)
- …Serve as the first point of contact for clients on all operational issues, providing responsive Tier 1 support and owning the full lifecycle of an issue from ... operational point of contact for our clients, handling everything from initial onboarding to troubleshooting complex issues. While you'll manage incoming requests… more
- Oracle (Annapolis, MD)
- …measure supply base performance. * Manage supplier compliance to regulation by determining affected tier 1 and tier 2 supplier manufacturing sites, access ... industry standard requirements. Will also provide assistance and backup support to other process owners. * Engage with electronic...Corporate programs. Programs and assignments will vary over time. Initial focus will be on forced labor, country of… more
- Oracle (Annapolis, MD)
- …reporting process. * Leverage GHG emission data and sensitivity analysis to determine which tier 1 and tier 2 supplier products and manufacturing sites ... * Work on other compliance projects and provide backup support to other process owners. What are we looking...Corporate programs. Projects and assignments will vary over time. Initial focus will be supply chain Scope 3 greenhouse… more
- US Secret Service (Washington, DC)
- …training in response to customer requirements or inquiries (eg, tiered-level customer support ). Typically provides initial incident information to the Incident ... incumbent work role in the Customer Service and Technical Support specialty area is that of a Technical ...position starts at a salary of $120,579 (GS-13, step 1 ), with potential to $156,755 (GS-13, Step 10). Requirements… more
- Coinbase (Annapolis, MD)
- …Communications, or a related field. * 3+ years institutional sales experience at a Tier 1 Exchange or Financial institution. * 3+ years of experience managing ... social media) to qualify leads and introduce Coinbase's value proposition. * *Sales Support :*Assist senior sales team members in all phases of the sales cycle,… more
- Crash Champions (Waldorf, MD)
- …and complete all parts ordering: Quickly and accurately order parts based on initial estimates and supplements; Communicate with parts vendors to order parts as ... in Service King's estimating platform - make corrections as necessary + Support Body Technicians with parts knowledge: Supply reference materials to Technicians to… more
- Ankura (Washington, DC)
- …professionals provide insight throughout the entire litigation life cycle, from initial strategic planning to settlement administration. We leverage our unique ... will then be worked on in collaboration with Ankura practitioners + Support our national business development outreach initiatives which will require initiating and… more