- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job... 1 level. This includes coordination with Tier 2 field operations team, other help desks and ... * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist...IT experience or 9 years of experience + Prior Help Desk experience ( 2 -4 years)… more
- TekSynap (Washington, DC)
- …or programming skills. + Technical certification, or HDI Certification **Overview** We are seeking a Help Desk Tier II Technician to join our team supporting ... tickets and provide daily updates. + Provide a service desk call center support from 0600 - 1800 Monday - Friday. + Serve as the Tier 1 and Tier 2 point… more
- CACI International (Washington, DC)
- Tier 1 Help Desk Specialist,...dynamic, fast-paced environment. **Hybrid role!** 3 days onsite and 2 days remote! Must be onsite for the first 30days. ... the Office of Information Services (OIS) at the United States Capitol Police as a Tier I Help Desk Specialist. Be the first point of contact for our valued… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 -service- desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required:...can't do it alone. We need great people to help us do great things - for our customers,… more
- NuAxis Innovations (Washington, DC)
- ** Tier II Service Desk Specialist** Location...later. Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a...(PM), and Service Level (SL) modules. **Experience:** At least 2 years of current experience in participating in a… more
- Chenega Corporation (Washington, DC)
- Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC Join our Talent Network Systems Administrator ( Tier 2 Support - ServiceNow) ... Agile Realtime Solutions (CARS) is seeking a Systems Administrator ( Tier 2 Support - ServiceNow) to provide...and changes that cannot be resolved at the service desk level. + Administer and maintain ServiceNow, including workflow… more
- General Dynamics Information Technology (Washington, DC)
- … DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician. Delivering excellent customer service and quick ... to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support,Microsoft… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** ... shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk ...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering… more
- ProSphere Tek (Washington, DC)
- …engineering or technical discipline is preferred. + Minimum of 4 years of previous Help Desk experience. + **Duty hours:** M-F 8:30am -5:00pm; then changing to ... **Overview** Planned Systems International, Inc (PSI) is seeking aHelp Desk Specialistto support our Government customer in Washington, DC for our DoS PHIMS… more
- M. C. Dean (Washington, DC)
- …+ Provide assistance to end users in accessing and using IT systems. + Answer Help desk phone calls; triage initial phone calls providing support and determine ... for the better. We are seeking a System Administrator 2 to join our **Security and Electronic Systems (SES)**...in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are… more
- New York Times (Washington, DC)
- …You will support all functional business areas, working with the New York Help Desk , networking, storage, and other support teams to anticipate potential ... New York Times is to seek the truth and help people understand the world. That means independent journalism...Support Specialist with a higher skill set: + Provide tier 2 hands-on support to end users… more
- Leidos (Washington, DC)
- …10 and above, as well as Microsoft Office suite. + Working with automated Help Desk tools such as Microsoft System Center and ServiceNow. + Troubleshooting ... Network (C-LAN). Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with users locally and remotely, with… more
- CACI International (Washington, DC)
- …10 and above, as well as Microsoft Office suite. + Working with automated Help Desk tools such as Microsoft System Center and ServiceNow. + Troubleshooting ... **The Opportunity:** CACI is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with users locally and remotely, with… more
- Calhoun International, LLC (Washington, DC)
- …and tracks trouble tickets, refer appropriate issues to Defense Travel Management Office (DTMO), Tier Three Level Help Desk roles and Travel Assistance ... GTC program * Disseminates new guidance via e-mail and/or G- 2 intranet portal pertaining to DTS * Attends conferences...minimum of one year of DTS Local Level Service Help Desk experience, to include ODTA support;… more
- General Dynamics Information Technology (Annapolis, MD)
- …knowledge articles, documentation, and work instructions used by the SCCM, server, desktop teams, Tier 2 /3 Help Desk technicians and remote/deployed ... Windows,Operating Systems (OS) **Certifications:** Comp TIA Security - CompTIA **Experience:** 2 + years of related experience **US Citizenship Required:** Yes **Job… more
- Synergy ECP (Annapolis, MD)
- …support implementation, troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... wiring and cable; soldering and termination of connectors; wiring of equipment. + Two ( 2 ) years' experience in VidCAD or other CAD programs within the past five (5)… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk Technician to begin an exciting and ... resources. + Salary: 75-80k. **Qualifications** **EDUCATION AND EXPERIENCE:** + Bachelors and 2 + years related experience, or 4+ years additional experience in lieu… more