- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** ** IT Support Technicians**...Responsibilities: + Provide Tier 2 IT desk side and/or call center support ... are pipelining candidates for future roles._ You enjoy providing Tier 2 support while multitasking...years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a remote System Administrator - Tier 2 Support with an active Secret clearance in support of our DEA ... $98,427.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4594/systems-administrator tier - 2 - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-4594_… more
- GovCIO (Washington, DC)
- …hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. **Responsibilities** Experience in a ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 -service-desk-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_ **Category** _IT… more
- Insight Global (Washington, DC)
- …employer is looking for a Helpdesk Technician to sit in SW Washington DC in support of a large government healthcare contract. The candidate will be joining a team ... Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Bachelors Degree with 2 + years of experience OR 4 years of experience (minimum… more
- SAIC (Washington, DC)
- **Description** Performs day-to-day activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change of end user ... minimum of 7 years of experience providing desk side support , acting as IT Support ...+ Provides Tier 2 and Tier 3 deskside end user support including… more
- GovCIO (Camp Springs, MD)
- …equipment. + Wireless Services + Assist users with mobile communication devices. + Provide tier 2 support , including but not limited to hardware ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Camp… more
- Koniag Government Services (Washington, DC)
- …is day-to-day communication with the HUD Region 4 IT Director. + Tier II (HUD Headquarters (HHQ)) Support Staff: Technicians are responsible for providing ... directly with HUD Information Technology Directors and local HUD IT offices. + Provides support for projects...Desk Services support , such as:** + Provide Tier Zero (0), One (1), Two ( 2 ),… more
- Koniag Government Services (Washington, DC)
- … Modernization effort to provide a single Operations & Maintenance (O&M) consolidated support services of (1) data storage facilities, ( 2 ) hardware/software, and ... Service and Help Desk Services such as: + Provide Tier Zero (0), One (1), Two ( 2 ),...including overlapping subject areas as applicable: + DCIO IOO IT Policies and Processes Support + DCIO… more
- Leidos (Washington, DC)
- …to drive positive operational outcomes and customer service delivery. The role will review existing Tier 2 solutions to end point device issues and work with the ... has a full scope of endpoint device management including Tier 3 end user support that includes...constantly evolving environment. + Experience with ITIL or other IT service management framework **Original Posting Date:** 2024-10-17 While… more
- HighPoint (Washington, DC)
- …support desk teams regarding financial integrations, incidents, and resolutions. + Perform as a Tier 2 support desk analyst including surge support ... financial, integrations and systems assurance issues elevated to the support desk. + Coach Tier 2...with the Bureau of Comptroller and Global Financial Services' IT , operations, and financial policy teams. + Monitor and… more
- CACI International (Washington, DC)
- …Type of Travel: Local * * * CACI is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with users locally and ... Site Lead on issues and daily tasking. + Providing Tier 1 and 2 support ...personnel. + Ability to quickly learn new systems and IT concepts. + Strong problem-solving and decision-making skills. +… more
- Leidos (Washington, DC)
- …Classified Local Area Network (C-LAN). Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with users ... Site Lead on issues and daily tasking. + Providing Tier 1 and 2 support ...personnel. + Ability to quickly learn new systems and IT concepts. + Strong problem solving and decision making… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Family:** Help Desk **Skills:** Customer Service,Microsoft Office,Remote Desktops,Technical Support ,Troubleshooting **Experience:** 2 + years of related ... laptop computers that communicate to/from application servers and third-party support software + Relocates IT equipment including...maintain the Help Desk SOPs and Training manuals for Tier I/II support + Maintains a professional… more
- Leidos (Washington, DC)
- …Classified Local Area Network (C-LAN). Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with users ... Site Lead on issues and daily tasking. + Providing Tier 1 and 2 support ...personnel. + Ability to quickly learn new systems and IT concepts. + Strong problem solving and decision making… more
- GovCIO (Camp Springs, MD)
- …encrypted. + Wireless Services + Assist users with mobile communication devices. + Provide tier 2 support , including but not limited to hardware ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite Apple and... Service Technician to provide onsite Apple and wireless support for our federal customer. This position will be… more
- SAIC (Washington, DC)
- …detailed appropriately and dispositioned in a timely manner. Tier 2 & Tier 3 Deskside Senior Level Support : + Lead junior, mid, and senior level techs ... minimum of 4 years of experience providing desk side support , acting as IT Support ...+ Provides Tier 2 and Tier 3 deskside end user support including… more
- SAIC (Washington, DC)
- …and Education Requirements** Must possess a High School Diploma and 3 years of Tier 2 desk side support experience. Diploma may be substituted ... Transportation Headquarters' Building. SAIC is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support to… more
- Fujifilm (Annapolis, MD)
- …industry technical experience. + 5+ years of experience in customer service and support for medical imaging or healthcare IT software and associated clinical ... image -processing heritage with cutting-edge AI innovations to inspire a new tier of clinical confidence. The In-Vitro Diagnostic portfolio provides the golden… more
- General Dynamics Information Technology (Washington, DC)
- …issues and advise on appropriate action, ensure prompt resolution of issues, escalate issues to Tier 2 or shift lead, track all issues to closure, respond to ... seeking a Help Desk Specialist for 24x7x365 service desk support for a Federal customer in Washington, DC. This...customer in Washington, DC. This position is under an IT modernization and sustainment program within a component agency… more
- TekSynap (Washington, DC)
- …Washington, DC. + Perform installation and integration of IT infrastructure components for Tier 2 -3 support and coordinate vendor support as ... experience + Installation and integration of IT infrastructure components for Tier 2 -3 support and coordination of vendor support + Supporting… more