- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 - service - desk ... a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
- General Dynamics Information Technology (Washington, DC)
- … / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician. Delivering excellent customer service ... Clearance Level: Active Top Secret\DOE Q * Location: On Customer Site, This service desk is 24/7/365, shift work may be required le)** The likely hourly rate… more
- NuAxis Innovations (Washington, DC)
- ** Tier II Service Desk Specialist**... Service Request (SR), Problem Management (PM), and Service Level (SL) modules. **Experience:** At least 2 ... so join our team NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a Full-Time position. **Job Summary:** The … more
- TekSynap (Washington, DC)
- …track, and resolve all support request tickets and provide daily updates. + Provide a service desk call center support from 0600 - 1800 Monday - Friday. + ... Serve as the Tier 1 and Tier 2 ...Serve as the Tier 1 and Tier 2 point of contact for the...our team supporting US International Trade Commission's Information Technology Service Desk Support Services contract. The contract… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category:... Tier 1 level. This includes coordination with Tier 2 field operations team, other help desks ... * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join...experience or 9 years of experience + Prior Help Desk experience ( 2 -4 years) + Prior ServiceNow… more
- General Dynamics Information Technology (Washington, DC)
- … DESK ** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering excellent customer service ... **US Citizenship Required:** Yes **Job Description:** This position has 2 set weekly schedule options:** **Option 1: Midnight to...weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We...3:30 PM weekend shift) The Enterprise Operations Center (EOC) Tier 1 System Support Analyst is part of the ... Enterprise Operations Service Desk staff supporting the agency's systems,...running Linux commands and working with Windows servers (> 2 years). + ITSM products (ie Remedy) CRQ/WO/INC/KMS management.… more
- TekSynap (Washington, DC)
- …2 /3 system administration/engineering services + Network or Telecom FC5 - Enterprise Service Desk , Tiers 0/1/ 2 support services, end-user support, Desktop ... technical and financial reports (weekly/monthly) **We are going after 2 Functional Categories and need a Program Manager for...to include, but not limited to Asset Management + Service Desk **REQUIRED QUALIFICATIONS** + Minimum Bachelor's… more
- New York Times (Washington, DC)
- …perform the role of Technical Support Specialist with a higher skill set: + Provide tier 2 hands-on support to end users throughout the company who are working ... functional business areas, working with the New York Help Desk , networking, storage, and other support teams to anticipate...to anticipate potential issues and provide fast and exceptional service to end users. You will report to the… more
- Calhoun International, LLC (Washington, DC)
- …tracks trouble tickets, refer appropriate issues to Defense Travel Management Office (DTMO), Tier Three Level Help Desk roles and Travel Assistance Center (TAC), ... GTC program * Disseminates new guidance via e-mail and/or G- 2 intranet portal pertaining to DTS * Attends conferences...a minimum of one year of DTS Local Level Service Help Desk experience, to include ODTA… more
- Serco (Washington, DC)
- …unison with multiple internal and external teams, including customers, cellular carriers, Tier 2 technicians, specialized reach-out/project teams. + Do the ... Bachelor's degree or equivalent military experience with at least 2 -4 years of related experience. + An advanced MS...application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please… more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk Technician to begin an exciting and challenging career ... resources. + Salary: 75-80k. **Qualifications** **EDUCATION AND EXPERIENCE:** + Bachelors and 2 + years related experience, or 4+ years additional experience in lieu… more