- ABBTECH Professional Resources, Inc. (Washington, DC)
- …to the knowledge management repository.** **7. Act as on-site troubleshooting and repair support for ExecHelp and Tier III teams during off-hours (ie, Hands-on ... resolutions. Applies fundamental concepts, processes, practices, and procedures on technical assignments.** ** 2 . Must have a minimum...assignments.** ** 2 . Must have a minimum of 2 years of related experience providing support … more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- Chenega Corporation (Washington, DC)
- …migrations, and configurations as needed. Qualifications: + Experience in system administration and Tier 2 technical support in an enterprise ... Systems Administrator ( Tier 2 Support -...Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC...a Systems Administrator ( Tier 2 Support - ServiceNow) to provide technical … more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, ... to perform the duties of a Tier 2 Help Desk Engineer to support a...software products + Provide desktop, laptop, and tablet computer technical support to agency users + Implement,… more
- Koniag Government Services (Washington, DC)
- …holidays, three weeks paid time off, and more. We are seeking an experienced Tier 2 Network Administrator to investigate and resolve complex network issues ... Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS**...escalated from the Tier 1 team. The Tier … more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages in the Network. +… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 -service-desk-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... **Overview** GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT...fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent communication skills… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support...(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical … more
- BAE Systems (Washington, DC)
- …Other incentives may be available based on position level and/or job specifics. **Level 2 Technical Support Analyst** **118368BR** EEO Career Site Equal ... Analyst, you'll play a critical role in providing ** Tier 1** analysis and support for zero...work environment. If you are a motivated and skilled technical support analyst looking for a new… more
- Oracle (Annapolis, MD)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Optiv (Washington, DC)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... edge security programs and related security technologies. * Provide oversight on 2 -10 concurrent engagements, ensuring both technical and business outcomes are… more
- GovCIO (Washington, DC)
- …methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in ... + Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline, or 2 -5 years of relevant, equivalent experience is… more
- Oracle (Annapolis, MD)
- …review boards, change management, communication programs, and recruiting tools. This Principal Technical Program Manager (TPM) will support our newly established ... + Use your strong analytical, problem-solving, and business acumen to support informed decision-making, balancing technical , operational, and business… more
- Oracle (Annapolis, MD)
- …Description** Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top- tier enterprises around the world. Our cloud offers unmatched ... to include dedicated, hybrid, and multicloud, edge computing, and more. At the Technical Strategy and Oversight (TSO) organization, our mission is to support … more
- Oracle (Annapolis, MD)
- …Cloud. Our goal is to optimize support costs while delivering a top- tier support experience to our customers. We utilize advanced rule-based systems and ... and an ever-expanding set of foundational cloud-based services. The Support organization in OCI is building new services that...offered by OCI and offer a wide variety of technical problems to be solved and customer focused innovations… more
- KBR (Washington, DC)
- Title: GEOINT Ground SPO Technical Lead + Job Posting Description + Belong. Connect. Grow. with KBR! Are you ready to take your career to new heights in the realm of ... the world of intelligence gathering and analysis with our top- tier intel unit. You'll work alongside some of the...the curve. KBR is seeking an GEOINT Ground SPO Technical Lead Roles and responsibilities: + Oversight of ISPO's… more
- Oracle (Annapolis, MD)
- …speed and attitude of a start-up, with the scale and customer-focus of the top tier enterprise software company in the world. Values are OCI's foundation and how we ... diverse group of people and given the autonomy and support to do your best work. It is a...initiatives. An engineer at any level can have significant technical and business impact. The ideal candidate will have… more
- Oracle (Annapolis, MD)
- …Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyperscale, ... and multi cloud, edge computing, and more. In the Technical Strategy and Oversight (TSO) organization, our mission is...Strategy and Oversight (TSO) organization, our mission is to support customer choice, transparency, and value when it comes… more
- Oracle (Annapolis, MD)
- …speed and attitude of a start-up, with the scale and customer-focus of the top tier enterprise software company in the world. Values are OCI's foundation and how we ... diverse group of people and given the autonomy and support to do your best work. It is a...initiatives. An engineer at any level can have significant technical and business impact. The ideal candidate will have… more
