- Themis Insight (Columbia, MD)
- …Public and Private, Civilian and Military expertise to every case. We are hiring a Help Desk Lead to work in Columbia, MD. Position location is subject to ... a Polygraph Primary responsibilities include: + Managing a small team of Help Desk professionals + Triaging and remediating tickets + Handling ticket escalations… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Satisfaction,Customer Service,Technical Support ... 4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Supervisor Transform technology into opportunity as a Help… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Level 1 Support,Remote Access,Technical Support,Troubleshooting ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level I Transform technology...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Standard Operating Procedure (SOP),Tracking ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level 0 Transform technology...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication, Help Desk Support,Information ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - MIDS- 2200-0600 SUNDAY-THURSDAY Transform technology… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Technical Support,Troubleshooting **Certifications:** ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication,Customer Service,Information Technology (IT) ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician IV Transform technology into...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …of PC operating systems, eg, DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in writing and to ... thin clients, and tablets. + Work with the assigned lead for all desktop-related projects to assist in user...Office 365, Microsoft Outlook 2003, McAfee virus scan, LAN Desk , Adobe Acrobat, Cisco VPN software and imaging software.… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology (IT),Remote Access,Remote ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- H&R Block (Owings Mills, MD)
- …escalation to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the front desk , providing phone coverage and engaging ... people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and...with clients to deliver an outstanding experience + Lead daily activities to ensure that all tax office… more
- Optiv (Baltimore, MD)
- …and will be responsible for compliant co-managed and managed services, authorized support, help desk and more. This role will require experience in the ... to the growth of the Optiv+ClearShark Services business + Lead the delivery of services to assigned client(s) in...to uncover concepts for delivery innovation. Develop processes to help determine how concepts are vetted and executed +… more
- Leidos (Baltimore, MD)
- …a **Checkmarx Administrator with Ansi** to be part of the mission solution and help lead SSA's Digital Modernization Strategy. Join one of our high performing ... one-on-one mentoring, collaborative reviews, and coaching on customer engagement to help each new hire successfully onboard and demonstrate their skills. Projects… more
- Constellation (Baltimore, MD)
- …By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. **TOTAL ... offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide...between the Market Risk Group and the regional trading desk they support. They will become subject matter experts… more
- Cengage Group (Baltimore, MD)
- …units, Sales Management, Strategic Account Management and Account Executives, you will help to support the sales process. The SSS will provide key administrative ... customers via phone and web conferencing, in order to help achieve overarching sales goals. + Pull reports as...support interactions, run order processes, and assist faculty with desk copies and resource support. + Use clear, concise,… more
- Parsons Corporation (Annapolis Junction, MD)
- …opportunity to leverage your expertise with Jira, Confluence, and Jira Assets to help our customer transform their business processes on an unprecedented scale. If ... and administration of multiple Jira Software (Agile Scrum) and Service Desk /Service Management projects + Design and implementation of Confluence spaces leveraging… more
- General Dynamics Information Technology (Laurel, MD)
- …team as an Admin Assistant II and make an impact on our customer. While you help us advance the mission, we'll help advance your career. **HOW AN ADMINISTRATIVE ... + Timekeeper responsibilities for both Agencies, Supply system requests + Manage desk /space assignments, to include officers on travel and relocations due to a… more
- Kennedy Krieger Institute (Baltimore, MD)
- …III, provide Tier 3 level support for support tickets submitted to the Help Desk . 9. Maintain all systems documentation, statistical and management reports, ... in collaboration with the Network Engineer III, takes the lead on monitoring and resolving issues as they arise...monitoring programs and network administrators. 7. Perform as technical lead for specified projects. 8. In collaboration with Network… more
- Serco (Columbia, MD)
- …Have experience with source code control systems, such as Git. + Serve as team lead at the level appropriate to the software development process being used on any ... for complex software projects. + Serve as the technical lead of multiple software development teams. + Select the...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Carney (Fort Meade, MD)
- …Cyber Exchange NIPR, SIPR and Public web portals + Oversee the DoD Cyber Exchange Help Desk support function + Provide oversight for the DoD Cyber Exchange ... Content Management and Web Master + Lead the team of web master and environment development...years of experience as a software engineering manager, technical lead , or technical manager with Agile processes + Knowledge… more