- R1 RCM (Rochester Hills, MI)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative ** , you'll work to ... check prior to hire. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering phones to… more
- McLaren Health Care (Clarkston, MI)
- …or GED * Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience * Proven skills in Microsoft Office, specifically Excel ... **Position Summary** : Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments.… more
- McLaren Health Care (Pontiac, MI)
- … service . Documents, analyzes, and implements programs to address patient concerns to help increase our customer satisfaction. **Essential Functions ... resource for managers in the use of the online patient satisfaction survey data tool and related data analysis....business administration or related field + Six months previous customer service experience OR * 3 years… more
- Trinity Health (Pontiac, MI)
- …customer relationships and giving high priority to customer satisfaction. Provides patient focused customer service . Performs outpatient & / or ... Weekend Holiday Rotation **Accountability Objectives:** Responsible for performing the Patient Access process, completing accurate registration and pre-registration process… more
- McLaren Health Care (Shelby Township, MI)
- …tasks associated with specific assignments. Specific job responsibilities will be in customer service , collections, cash posting, billing, etc. as assigned by ... and outpatients treated in the hospital and clinic, on behalf of the patient , within insurance time filing limits. + Interprets third party requirements and… more
- McLaren Health Care (Shelby Township, MI)
- …**_Required:_** + High school diploma or equivalent + 1-year experience in a customer service role or health care industry. **_Preferred:_** + 2-years previous ... **Position Summary:** Under the direction of the Patient Access leadership team, Schedules, registers, initiates pre-authorization and referrals process, confirms… more
- McLaren Health Care (Clarkston, MI)
- …_Required:_ + High school diploma or equivalent required + 1-year experience in a customer service role or health care industry. _Preferred:_ + Working knowledge ... **Position Summary:** Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a… more
- Trinity Health (Pontiac, MI)
- **Employment Type:** Full time **Shift:** Day Shift **Description:** **Purpose** Provides patient focused customer service . Performs outpatient & / or ... inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements… more
- McLaren Health Care (Lapeer, MI)
- …_Required:_ + High school diploma or equivalent required + 1-year experience in a customer service role or health care industry. _Preferred:_ + Working knowledge ... Times:** 630a-3p/730a-4p/830a-5p/1030a-7p **Position Summary:** Under the direction of the Patient Access Registration Front Line leadership team, the Patient… more
- McLaren Health Care (Fenton, MI)
- …_Required:_ + High school diploma or equivalent required + 1-year experience in a customer service role or health care industry. _Preferred:_ + Working knowledge ... **Department:** Patient Access (Fenton) **Shift:** Days **Daily Work Times:**...Hours:** 0 **Position Summary:** Under the direction of the Patient Access Registration Front Line leadership team, the … more
- Henry Ford Health System (Rochester, MI)
- …and or Acute hospital desk clerk experience preferred. Computer, telephone and customer service skill preferred. Additional Information + Organization: Henry ... Coordinates the daily operations of assigned area(s). Responsibilities: + Coordinates patient access activities, such as registration, billing, and scheduling. +… more
- Integra Partners (Troy, MI)
- …solutions. Starting Pay: $19.00/hour JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES: The Bilingual Customer Service Representative 's responsibilities include ... individuals to come join our call center as Bilingual Customer Service Representatives. As the first point...but are not limited to: Managing our Spanish-speaking patient , health plan or healthcare providers needs by telephone… more
- VCA Animal Hospitals (White Lake, MI)
- …is excited to expand our team and is looking for a passionate and dedicated Client Service Representative (CSR) to help us provide exceptional service to our ... first point of contact for our clients, the Client Service Representative plays a pivotal role in...Excellent communication skills and a passion for delivering outstanding customer service . Ability to manage a variety… more
- Henry Ford Health System (Sterling Heights, MI)
- …+ Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate ... contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups. EDUCATION AND EXPERIENCE… more
- Fresenius Medical Center (Rochester Hills, MI)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more
- Fresenius Medical Center (Lapeer, MI)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission core values expected behaviors and customer service philosophy. Adheres to the FMCNA Compliance Program including ... customer services standards. + Accountable for outstanding customer service to all external and internal...information (company and network) and other facilities policies with patient and/or the patients' representative to ensure… more
- Corewell Health (Macomb Township, MI)
- …a direct focus on offering exceptional hospitality, provides dynamic customer service working in a "dual" security services officer/ patient services ... security services. Essential Functions + Performs best in class customer service while maintaining the safety and... on a self-serve, electronic device or steering a patient to a patient services representative… more
- Hart Medical Equipment (Macomb, MI)
- …by ABC and/or BOC as a Certified Prosthetist Orthotist. + A strong background in patient care and customer service . + Familiarity with payer source ... fits and/or adapts orthotic/prosthetic equipment for patients with the highest level of customer service . This position will also interact with current and… more
- Hart Medical Equipment (Grand Blanc, MI)
- …Skills & Abilities + Excellent oral and written communication skills + Strong customer service + Compassion for people + Knowledge of medical terminology ... and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier… more
- SpartanNash (Fenton, MI)
- …by counting tablets, labeling bottles, stocking products, providing customer service , utilizing the computer systems to maintain patient profiles and ... + Retrieve, count, pour, weigh, package and label products. + Maintain customer profiles and prepare insurance forms. + Accurately operate cash register, display… more