- Leidos (Washington, DC)
- **Description** The National Security Sector of Leidos has a career opportunity for an upcoming ** Help Desk Support Specialist ** to be part of a dynamic ... this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of a… more
- Cayuse Holdings (Reston, VA)
- …- USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk - support -service- specialist ... Service Center Technician handles the most complex IT technical support requests for the DOI/IA user base and leads...Service Center Technicians in direction of providing the utmost support . + The Service Center Technician IV shall manage… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington, ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept... Specialist shall provide full-service, Tier I help desk support including: +… more
- Global Resource Solutions (Washington, DC)
- … Help Desk Specialist II. Job Description: Summary: The Help Desk Specialist II provides support to end users on a variety of issues. ... problems. Responds to telephone calls, emails and personnel requests for technical support . Documents, tracks, and monitors the problem to ensure a timely… more
- ICF (Washington, DC)
- … covers a variety of activities across multiple divisions within each federal program. The Help Desk Support Specialist will use his/her expertise to ... candidate will have a broad knowledge of project support and coordination. The Help Desk Support Specialist will report to a divisional or bureau… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support ,IT Tech ...GDIT, people are our differentiator. As a Customer Service Support Specialist you will help … more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Join our dynamic team at Trace Systems as we ... seek a talented and cleared Help Desk Specialist to play...NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours… more
- General Dynamics Information Technology (Arlington, VA)
- …turn into opportunity. And our work depends on a Help Desk Specialist joining our team to support the National Guard activities at Arlington, VA. At ... Desk **Skills:** Customer Service, Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical Support...differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional… more
- TekSynap (Rockville, MD)
- …of the Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the ... 4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES...Power Point and Outlook. **Overview** We are seeking a Help Desk Specialist I to… more
- TekSynap (Silver Spring, MD)
- …**Preferred Qualifications** + CompTIA A+ CompTIA Security **Overview** We are seeking a Tier II Help Desk Specialist to join our team supporting NOAA SBITS ... TCP/IP, DNS, DHCP, VPNs, and basic network troubleshooting to help diagnose and resolve connectivity issues. + Active Directory:...and group policy application is often essential. + Remote Support Tools: Proficiency with remote support tools… more
- SAIC (Washington, DC)
- … Engineer with a minimum of 4 years of experience providing desk side support , acting as IT Support Specialist specializing in troubleshooting of complex ... **Description** Responsible for providing desk side support to end users...and senior level techs as needed, provide expertise to help solve difficult problems + Refresh of XRs to… more
- Insight Global (Washington, DC)
- Job Description Insight Global is looking for a Tier 1/Tier 2 Service Desk Specialist who has a TS/SCI to support a government customer in the Washington DC ... area. This will be a Swing Shift position onsite. They will help support end users and field calls coming in. They will troubleshoot tickets, and escalate to… more
- Koniag Government Services (Washington, DC)
- …as: + Provide Tier Zero (0), One (1), Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC eDiscovery and IOO (on-premises and ... seeking an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS**...calls, creating master tickets, and transferring tickets between the help desk tiers of support .… more
- Koniag Government Services (Washington, DC)
- …Technologies (KET),** a Koniag Government Services company, is seeking an Information Technology Support Specialist Level IV to support **KET** and our ... Technologies LLC is seeking a highly experienced Information Technology Support Specialist Level IV to provide advanced...implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem… more
- SAIC (Washington, DC)
- … Engineer with a minimum of 7 years of experience providing desk side support , acting as IT Support Specialist specializing in troubleshooting of complex ... activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change of end...problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager… more
- GovCIO (Arlington, VA)
- …and will be a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled backups, network storage ... **Overview** GovCIO is hiring for a Journeyman Customer Support Professional (IT Specialist ) with an...) with an active Secret clearance to provide outstanding desk -side support , regularly scheduled backups, network storage… more
- American Humane (Washington, DC)
- …visionary and effective animal welfare organization in the nation. Position summary : Help Desk Specialist is responsible for supporting ongoing, mission ... American Humane is seeking an experienced Helpdesk Specialist . This position will be hybrid out of...solution. + Responsible for monitoring, opening, tracking, and closing Help Desk tickets via ticketing system. +… more
- CACI International (Washington, DC)
- Onsite Support Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular ... broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with users locally and remotely,...well as Microsoft Office suite. + Working with automated Help Desk tools such as Microsoft System… more
- GovCIO (Fairfax, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist ) with an active Secret clearance to provide outstanding desk -side support ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4961/customer- support -professional-%28it- specialist %29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Fairfax_ **ID** _2024-4961_… more
- TEKsystems (Washington, DC)
- …directory, Windows, Customer service, Hardware, Technical support , Office 365, O365, Service desk , Help desk support , Deployment, Ticketing system ... operating systems, applications, and hardware. . Provide hardware and system support to end-users for desktops, laptops, mobile devices, peripherals and conference… more