- TAD PGS, Inc. (Laurel, MD)
- …any questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us ... We have an outstanding Contract position for anIT Help Desk Technicianto join a leading...one of Computerworld 's Top Places to Work in IT for the last six years and are wanting… more
- Shuvel Digital (Washington, DC)
- …and efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team ... Services (USCIS) in the delivery of their Information Technology ( IT ) systems, with a primary focus on the Verification...supporting this contract. The Help Desk Engineer will troubleshoot issues to… more
- TekSynap (Washington, DC)
- …as computer science, information technology, or business administration) + 5 to 8 years' experience in IT support or help desk roles, with at least 2-3 years ... of IT systems, networks, and software, with familiarity in common help desk tools and ticketing systems. + **Leadership and Communication Skills:**… more
- HTC Global Services Inc (Bethesda, MD)
- …and a variety of other perks. Job Description: We are seeking a temporary Help Desk Technician to offer technical support and assistance related to computer ... and software, both over the phone and in person. Additionally, the help desk technician will respond to customer inquiries to provide technical assistance.… more
- Vaco (Washington, DC)
- …**Description:** The Level 1 Call Center Agent will be responsible to support customers from our 24x7 call center. This person must provide exceptional call center ... Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... any questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us… more
- Chenega Corporation (Arlington, VA)
- …and assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Tier 1 Help Desk Analyst Arlington, VA ....provides mission-critical services in Cybersecurity, Systems Engineering and Integration, IT Operations Support, Software Development, and Program Management. Job… more
- General Dynamics Information Technology (Bethesda, MD)
- …5+ years of related + **Required Skills & Experience:** + Demonstrated experience in IT support or help desk rolesDemonstrated experience working with ... and interpersonal skillsExcellent customer service experience and patience + **Day-to-day Help Desk Technician - responsibilities** + Provide, polite,… more
- General Dynamics Information Technology (Arlington, VA)
- …Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Operations, IT Service Desk , IT ... experience on Service Desk + **Required Technical Skills** : IT experience supporting Help / Service Desk + **Certifications** : Must have active/Current… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …4 years additional service desk or IT experience for degree) + 3 years Help Desk or IT experience + At least 1 year experience as a help ... desk supervisor or 2 years as a help desk lead + Solid technical and...simplistic grade school language for end users of complex IT systems and projects. + Candidate must be able… more
- Three Saints Bay (Fort Belvoir, VA)
- …Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a IT Help Desk Support at Fort Belvoir, VA **Position Responsibilities:** ... ** IT Help Support (4335)** Location **Fort Belvoir, VA** Job Code **4335** \# of Openings **1** Apply Now… more
- Arena Technical Resources, LLC (Washington, DC)
- …and proactive incontinuously improving the Firm's technologysolutions. -Serves as an extension of the Firm's IT Help Desk ,leading L1 / L2 support at a local ... acumen with arelentless customer focus, communicationskills, and a desire to help prevent/resolveissues enables the Senior IT ServicesTechnician to deliver… more
- TekSynap (Washington, DC)
- …the highest levels ofmanagement; + Develop, implement, andmaintainQA processes and procedures for the IT Help Desk . + Monitor and evaluate the performance of ... QA findings. + Stay current with industry trends and best practices in IT help desk operations and quality assurance. + Maintain effective communication with… more
- TekSynap (Silver Spring, MD)
- …to join our team supporting the FDA IT BPA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests ... routine hardware and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other available information resources. +… more
- TekSynap (Washington, DC)
- …**S** + Bachelor's degree + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience ... expectations and contractual obligations. This role requires a deep understanding of IT help desk operations, strong analytical skills, and the ability to… more
- TekSynap (Silver Spring, MD)
- …2 and Tier 3. + Research questions using available information resources, including an IT Help Desk knowledge base. + Install, configure, troubleshoot, ... Technician to join our team supporting the FDA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests… more
- Cayuse Holdings (Andrews AFB, MD)
- …of quality outcomes. The Helpdesk Technician will support end users for the ANGRC IT Help Desk Support Services. All duties and responsibilities performed ... with the Core Values of Cayuse. **Responsibilities** **Meet daily IT operational requirements of approximately 1400 ANGRC users. 900-1200...Ensure the end user is notified directly by a help desk representative prior to closing a… more
- BAE Systems (Mclean, VA)
- …of standard practices for operation and sustainment of on-prem, cloud, and hybrid enterprise IT including help desk operations + Experience with ITILv3 and ... is seeking a Solution Architect responsible for Enterprise Information Technology ( IT ) vision, leadership, and program support across existing programs and new… more
- Glory Global Solutions (Washington, DC)
- …ideal candidate may possess some PC knowledge. However, this position is not intended for IT or help desk professionals. REQUIRED SKILLS AND COMPETENCIES * A ... company van is provided, and you will drive from your home daily to our customer sites. Therefore, it is critical that you live within a reasonable commute from the assigned territory* Must be able to lift up to 50 pounds without assistance* Must be able to… more
- SAIC (Washington, DC)
- …The Manager will manage the Support Desk and oversee staff assigned to help desk activities. Candidate will be required to have experience providing support ... and managing in a Federal Government environment. The Support Desk Manager will communicate with customers calling for support on policies and/or support with… more