- Amazon (Arlington, VA)
- … Experience /Success and Customer Service Operations. - 6+ years of experience in a Senior CX role, program manager, transformations. product manager or ... more
- Amazon (Arlington, VA)
- …reporting and presentation of results to senior leadership - Knowledge of key customer experience metrics and methodology (eg, NPS) - Experience in ... more
- Amgen (Washington, DC)
- …Join us and transform the lives of patients while transforming your career. ** Senior Manager, Global Customer Experience Business Product Management** **What ... more
- ICF (Arlington, VA)
- Description ** Customer Experience Senior Advisor** ICF is a mission-driven company filled with people who care deeply about improving the lives of others and ... more
- Northramp LLC (Rockville, MD)
- Customer Experience Consultant + Rockville, MD + Category: IT Service Management + Type: Full-time + Min. Experience : Senior Level Northramp is looking ... more
- Amazon (Arlington, VA)
- …to refine the integrated marketing strategy and services roadmap. About the team The Customer Experience team is a driving force behind creating an unmistakable, ... more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Price Comparison Customer Experience Product Manager, Shopping (Remote-Eligible) We are looking for ... more
- Capital One (Mclean, VA)
- …improvements, and organizational effectiveness for the newly integrated Customer Experience Operations (CXO) organization. This leader will be accountable ... more
- Amazon (Arlington, VA)
- …customers, and working across AWS as #OneTeam. Key job responsibilities As Sr . Customer Advocacy Specialist, you will lead the the effort in driving the ... more
- Amazon (Arlington, VA)
- …customers, and working across AWS as #OneTeam. Key job responsibilities As Sr . Customer Advocacy Specialist, you will lead the the effort in driving the ... more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... more
- Amazon (Arlington, VA)
- …discussions on where CS resources should be invested to drive the greatest customer experience improvements. Key job responsibilities - Own the end-to-end ... more
- Capital One (Mclean, VA)
- …to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you're ... more
- Capital One (Mclean, VA)
- …experience . This role is integral to driving technology innovation and better customer experience at Capital One. Specific responsibilities include, but are ... more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... more
- Lumen (Washington, DC)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role aligned to our ... more
- Capital One (Mclean, VA)
- Sr . Manager, EPX Risk Leader We are...that have a direct impact on internal and external customer experience and implement risk solutions to ensure ... more
- Capital One (Mclean, VA)
- …to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you're ... more
- Capital One (Mclean, VA)
- …tools + **Strategy** -Shape the strategy for Capital One's customer experience platform + **Horizontals** - Lead problem solving and seamless delivery ... more