- Percepta (Melbourne, FL)
- …At Percepta, we bring first-class service across each market we support. As a ** Customer Service Case Manager ** in working on site in **Melbourne, ... satisfaction of being part of a unique culture. **What You'll Be Doing** The ** Customer Service Case Manager ** will work with customers and prospective… more
- Health First (Melbourne, FL)
- *POSITION SUMMARY:* To be fully engaged in providing Quality/No Harm, Customer Service and Stewardship by overseeing the development, implementation and ... Management* **Organization:** **Hospice of Health First Inc.* **Title:** *Hospice RN Case Manager * **Location:** *Florida - Brevard County-Melbourne*… more
- Health First (Rockledge, FL)
- *Position SUMMARY * To be fully engaged in providing Quality/No Harm, Customer Service and Stewardship by functioning as part of a multidisciplinary team in an ... outpatient setting. The RN Care Manager acts as a patient advocate, educator, and care...relevant sources. Based on identified needs, develop a comprehensive case management plan. 3. Develop a care management plan… more
- Percepta (Melbourne, FL)
- …* High school diploma required (College degree preferred) Experience * 1-2 years customer service experience * Problem Resolution in customer contact ... Escalation Specialist is the lead contact and "owns the case " to resolve assigned escalated cases. **During a Typical...and Guidelines and Escalated Handling Process Skills * Strong customer service and conflict resolution skills with… more
- Health First (Rockledge, FL)
- *POSITION SUMMARY* To be fully engaged in providing Quality/No Harm, Customer Service and Stewardship by providing information services that consistently exceed ... working in a matrix model. * Strong understanding of customer service operations. * Always demonstrates a...and applications as designated by the PMO. * Provides customer support within the priority and case … more
- Health First (Cocoa Beach, FL)
- *POSITION SUMMARY:* To be fully engaged in providing Quality/No Harm, Customer Service and Stewardship by providing diagnostic cardiovascular, invasive ... inventory placement and processes contributing to high level efficiency and customer service . * Demonstrates ability to operate, problem-solve and… more
- Health First (Rockledge, FL)
- …resolution, collection activities, and accounts receivable management. Assists the Group Service Manager and Premium Billing Lead in training, development ... of goals and objectives relating to effective account management, customer service and distribution of accurate and...done. Able to understand cost and benefits in each case and translate to appropriate financial and business decisions.… more