- Canon USA & Affiliates (Itasca, IL)
- …Monitors calls in jeopardy of missing SLA and reaching out to the on call manager .- Monitors tech's non- scheduled box a minimum of 2 times per shift. Watches for ... is assigned/dispatched to a call throughout the day. Seeks input from the manager as needed.- Reaches out proactively to technicians supporting after hours service… more
- Compass Group, North America (Chicago, IL)
- …Crothall Healthcare is a Compass One Company that provides specialized, high- quality , innovative, and responsive support services exclusively to the healthcare ... to Work since 2016. A division of Compass Group USA , we have more than 26,000 team members. Our...when circumstances dictate. + Makes recommendations to the Department Manager regarding service strategies on equipment; keeps supervisor informed… more