- Thorntons LLC (Palos Hills, IL)
- … *Human Resource Manager *General Manager *Store Manager *Food Service Manager * Guest Service Representatives Skills *Follows written and ... The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience.… more
- Dunkin (Naperville, IL)
- …Guest Satisfaction** - Hold guests as highest priority and role model exceptional guest service . Assist Restaurant Manager in promoting an environment ... **ASSISTANT MANAGER ** Assistant Managers support Restaurant Managers in their...to develop a team of dedicated people delivering great guest experiences and profitable top line sales. **Responsibilities Include:**… more
- Thorntons LLC (Palos Hills, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager ... The Store Manager (SM) is responsible for managing all aspects...all shifts *Train and empower Team Members to de-escalate Guest service issues *Communicates with Team Members… more
- Thorntons LLC (Palos Hills, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *Store Manager * Guest Service Representative *Human Resource Manager ... The General Manager (GM) is responsible for managing all aspects...break requirements *Train and empower Team Members to de-escalate guest service issues *Communicates with Team Members… more
- Live Nation (Tinley Park, IL)
- …various corporate and venue designed programs to support employee engagement, venue staffing and guest service division-wide goals. WHAT THIS ROLE WILL DO + In ... Job Summary: Position Title: Employee & Guest Experience Manager Important Note: This...is responsible for administering employee engagement, venue staffing and guest service division-wide goals. + Plan, coordinate,… more
- Marriott (Chicago, IL)
- …and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. **CANDIDATE PROFILE** **Education ... Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. *… more
- Aimbridge Hospitality (Chicago, IL)
- Job Summary The Guest Experience Manager is responsible for on-property management of Evolution Hospitality's and/or Hotel brand frequent guest program ... encounters with guests and associates in an attentive friendly courteous and service -oriented manner. + Maintains the guest profile information system updating… more
- TOCA USA (Naperville, IL)
- …& Experience: + High school diploma or equivalent. + Previous customer service , hospitality, or guest relations experience. + Excellent interpersonal and ... for Excellence + Create Awesome Experiences Job Highlights: Reports To: General Manager Location: Naperville, IL Compensation : Competitive hourly pay with internal… more
- Bob's Discount Furniture (Aurora, IL)
- …career minded team players that set the benchmark high for true customer service professionals. Retail Guest Support Associates are responsible for providing ... and efficiently while maintaining a positive mindset. Our Retail Guest Support Associates possess strong customer service ...daily reports according to Company requirements + Assist Retail Guest Support Manager when needed + Assist… more
- ASM Global (Chicago, IL)
- POSITION: Guest Experience Ambassador REPORTS TO: Guest Experience Manager FLSA STATUS: Part-Time/Non-Exempt Summary Our Guest Experience Ambassador(s) ... Chicago Fire FC, concerts, and other responsibilities that will enhance the guest experience Essential Duties and Responsibilities + Greet guests upon arrival and… more
- Marriott (Chicago, IL)
- **Additional Information** Guest Experience Specialist **Job Number** 25009027 **Job Category** Rooms & Guest Services Operations **Location** Marriott Marquis ... Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure… more
- Hilton (Chicago, IL)
- …Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. The Front Office Manager will report to ... Campus\. What will I be doing? As Front Office Manager with the Hilton Chicago, you would be responsible...operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you… more
- Aimbridge Hospitality (Tinley Park, IL)
- …+ Ensure the efficient operation of the hotel in the absence of the General Manager by supervising and supporting the Guest Services Food & Beverage Food ... guests and employees in an attentive friendly courteous and service oriented manner. + Maintain regular attendance in compliance...of the hotel in the absence of the General Manager by supervising and supporting the Guest … more
- Dunkin (Chicago, IL)
- …culture in the restaurant + Ensure all shifts are appropriately staffed to achieve guest service goals + Maintain safe, secure, and healthy environment by ... to help lead our Dunkin' team! The Assistant Restaurant Manager supports the Restaurant Manager in their...and complete action plans; implement production, productivity, quality and guest service standards + Review guest… more
- Hilton (Chicago, IL)
- …Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be ... + Manage all Front Office operations to include, but not limited to, guest service and registration \(check\-in/check\-out\), room inventory and availability, … more
- Dunkin (Chicago, IL)
- …culture in the restaurant + Ensure all shifts are appropriately staffed to achieve guest service goals + Maintain safe, secure, and healthy environment by ... to help lead our Dunkin' team! The Assistant Restaurant Manager supports the Restaurant Manager in their...and complete action plans; implement production, productivity, quality and guest service standards + Review guest… more
- Sage Hospitality Group (Chicago, IL)
- …of conducting performance evaluations, discipline and terminations as appropriate. + Coordinate guest service efforts to include group arrivals and departures, ... and guest transportation, while maximizing the guest experience through top quality customer service ....the guest experience through top quality customer service . + Coordinate and supervise the activities and foster… more
- Marriott (Chicago, IL)
- …to improve service performance. * Observes staffing levels to ensure that guest service , operational needs and financial objectives are met. * Supports ... Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Sets… more
- Dunkin (Chicago, IL)
- …culture in the restaurant + Ensure all shifts are appropriately staffed to achieve guest service goals + Maintain safe, secure, and healthy environment by ... We are looking for a Restaurant Manager to help manage our Dunkin' Team! A...and complete action plans; implement production, productivity, quality and guest service standards + Complete audits and… more
- Marriott (Chicago, IL)
- …motivation, empowerment, teamwork, continuous improvement and a passion for providing service . * Understands employee and guest satisfaction results and ... business needs. **Managing and Monitoring Activities that Affect the Guest Experience** * Understands the brand's service ...Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). * Verifies that… more