- Caris Life Sciences (Phoenix, AZ)
- …listening to and understanding client/ customer needs and then delighting the client/ customer by exceeding service and quality expectations **Physical ... meetings and huddles as needed. + Organizes and maintains Quality Assurance metrics for the department, collecting...with and help other members of the team + Customer Service Focus - Demonstrate a focus… more
- Caris Life Sciences (Phoenix, AZ)
- …disposing of samples in adherence to established protocols and regulatory requirements. + ** Quality Assurance :** Participate in quality assurance ... + **Cross-Functional Collaboration:** Collaborate with laboratory personnel, research scientists, quality assurance personnel, and other stakeholders to ensure… more
- Skanska (Phoenix, AZ)
- …a culture of safety. + 3+ years experience developing a culture of quality assurance and control. + 3+ years experience managing subcontractor relationships. ... -Be Better Together, Act Ethically and Transparently, Commit to Customer and Care for Life-are deeply engrained in how...management skills, as well as strong communication and client service skills. Skanska has reimagined how it delivers advanced… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- AssistRx (Phoenix, AZ)
- …improvements in productivity, quality , client relationships, and customer service . The Quality Assurance Specialist regularly provides support to ... the company's copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying,...are met + Preparing call center reports and tracking service trends + Participating in the creation and maintenance… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Graham Packaging Company (Tolleson, AZ)
- …improvement and growth. **Overview** **Graham Packaging Company is looking for a(n) Quality Assurance Techinican Lead based in Tolleson, AZ. This opening ... of quality for bottles as defined by drawings, product specifications and Quality Assurance procedures. Assist in the training of new personnel and existing… more
- Optiv (Phoenix, AZ)
- …Analysts to service customers. The Sr. QA Analyst will conduct thorough quality assurance reviews on alert tickets, ensuring they meet the highest standards ... will provide deep level analysis for client investigations utilizing customer provided data sources, audit, and monitoring tools at...posture of Optiv customers. **How you'll make an impact** Quality Assurance + High level professional writing… more
- Molina Healthcare (Phoenix, AZ)
- …customers in reviewing scope and developing requirements and plans for testing / quality assurance for enterprise projects of considerable complexity. Works with ... for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects of client… more
- Wells Fargo (Chandler, AZ)
- …to support all implementation needs within Fraud & Claims Management Business Assurance Quality Control that span Claims and Detection Operations. Learn ... will:** + Execute and implement changes needed for a Quality Assurance / Quality Control...Recognition events and other employee engagement routines like National Customer Service Week + Participate in a… more
- CVS Health (Phoenix, AZ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- ASM Global (Glendale, AZ)
- …standards in customer service , staff training and development, quality assurance , sustainability, safety, IT systems, asset management, and crisis ... maximizing revenue, ensuring budget expenses are monitored appropriately and providing exceptional customer service for internal and external clients. The work… more
- Impact Fire (Tempe, AZ)
- …Our experienced account managers ensure clients across the country receive the same quality service for fire safety systems. We combine unmatched industry ... of multi-site fire and life safety protection. Through our customer service centers in New York and...life cycle of a work order. They provide frontline assurance that our clients requests are being received, updated,… more
- CVS Health (Phoenix, AZ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$20.25 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Phoenix, AZ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- US Tech Solutions (Phoenix, AZ)
- …offshore customer service operations. This role will ensure that customer interactions meet company standards for quality , compliance, and customer ... impact. + **Develop Resources:** Contribute to the creation and refinement of quality assurance guidelines, training materials, and best practices. + **Report:**… more
- CVS Health (Phoenix, AZ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Mesa, AZ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Peoria, AZ)
- …Patient Safety . Pharmacy Professional Practice . Regulatory Requirements . Quality Assurance . Customer Service . Personnel Management . Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Phoenix, AZ)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
