- CAI (Phoenix, AZ)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... in bringing neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be responsible for receiving… more
- Cognizant (Phoenix, AZ)
- …operational transformation to own the business in a secure environment. **Role: Service Desk Technician** **Location: Mesa, AZ** **Mandatory skills:** Work ... experience in supporting service desk (Preferable experience in managing a team that supports IT hardware, IT Equipment Refresh, new application rollout support,… more
- ADP (Tempe, AZ)
- **ADP is hiring a** **Deal Desk Analyst I - Small Business Services (SBS) within our Commercial Operations Center of Excellence (CoE)** This is a hybrid role ... team will act as a "one-stop-shop" for sales and work collaboratively with Service organizations to ensure prioritized deals are executed with both velocity and… more
- ADP (Tempe, AZ)
- **ADP is hiring a Deal Desk Analyst I - Human Resources Outsourcing (HRO) within our Commercial Operations Center of Excellence (CoE)** This is a hybrid role ... is handled in a timely manner and compliant with Sales and Service customer onboarding policies/procedures. + Facilitate problem resolution for client employees… more
- American Airlines (Phoenix, AZ)
- …customer service experience + 2 years troubleshooting experience with service desk environments + Knowledge and/or experience with internal server/mainframe ... applications such as: Shares, QIK, IBM/TSO/TPX, and SCEPTRE **Preferred Qualifications- Education & Prior Job Experience** + Apple certification (Apple Genius) + A+ Certification **Skills, Licenses & Certifications** + Strong interpersonal, written and verbal… more
- Pearson (Phoenix, AZ)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support… more
- BAE Systems (Phoenix, AZ)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and… more
- BAE Systems (Phoenix, AZ)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... their missions. As a **Principal Tier 2 Remote Support Analyst ** , you'll play a critical role in providing...also provide Tier 2 support for remote access and service capabilities, including VPN setups, multi-factor authentication, and secure… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on… more
- Evolent (Phoenix, AZ)
- …+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
- ENFRA (Tempe, AZ)
- …leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a- Service sector. We believe in growth-not just for our business, but for ... pillars of our continued success. **Overview** The Energy Systems Analyst Team Lead is responsible for planning and independently...Environment Requirements** + Prolonged periods of sitting at a desk and working on a computer. + Climbing stairs.… more
- Public Consulting Group (Phoenix, AZ)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client… more
- TEKsystems (Tempe, AZ)
- …support for incidents and service requests that are escalated from the IT Service Desk at each of the customer locations Top Skills Details + Desktop ... hardware refreshes . Provide back-up support for the IT Service Desk . Follow all asset management...A+ Certification . N+ Certification . Certified Desktop Support Analyst (HDI) . MCP (Windows 7) . MCSA (Windows… more