- Rose International (New York, NY)
- …engineers and architects to provide secure, flexible, and innovative ways to help meet customer needs in assuring patient care. The CX Architecture team focusses ... The Senior Network Engineer will work with other Client...and secure networks. You will be on-site with the customer supporting operations activities, change windows, troubleshooting, and working… more
- Percepta (Mahwah, NJ)
- …HR functionality, employment laws, procedures, and policy interpretation preferred*Previous operations experience required, preferably in a CX / Customer ... required*Good knowledge of contact center operations and back-office administration*Previous experience in handling high visibility, escalated customer … more
- Wellhub (New York, NY)
- …your colleagues. WHO YOU ARE Bachelor's degree, MBA preferred 10+ years of progressive experience in Customer Success or Account Management 4+ years in a People ... company. THE OPPORTUNITY We are hiring a Client Success, Senior Director to our Client Success team in the...team. For this specific role, please note that prior experience in customer success or Account management… more
- Pfizer (New York, NY)
- **ROLE SUMMARY** The Customer Experience ( CX ) Insights Sr . Associate is part of the CX Behavioral Intelligence (CXBI) Team within the Customer ... CX -led projects + Contributes to setting objectives for customer research and manage the work of multiple activities...Leverages behavioral science to help reduce friction and improve customer experience + Manages vendor relationships for… more
- Amazon (New York, NY)
- …and key member of the Mechatronics and Sustainable Packaging, Customer Experience (MSP CX ) organization. As a Sr . Manager, TPM, you will be the MSP CX ... MSP CX * Develop the Capacity Planning Program roadmap across the MSP CX Organization that can proactively scale to customer demand in the coming years.… more
- Bristol Myers Squibb (White Plains, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... personal lives. Read more: careers.bms.com/working-with-us . **Position Summary:** The Sr . TAS is a critical role in our unique...BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by… more
- Bristol Myers Squibb (Teaneck, NJ)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... of contact. The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and… more
- Bristol Myers Squibb (Bronx, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and scientific… more
- Bristol Myers Squibb (Flushing, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...care resources. Other perks like tuition reimbursement and a recognition program. \#LI-Remote If you come across a role… more
- SAP (New York, NY)
- …Relevant consulting or project implementation experience in software solutions. SAP Customer Experience ( CX ) knowledge of e-commerce, sales, customer ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...for you to choose from. **The SAP Academy for Customer Success is a talent development program specifically for… more
- Citigroup (New York, NY)
- The CX Analytics Sr Analyst is a...various data sources and tools to monitor the omni-channel customer experience . Assist in the rollout of ... journey based Customer experience . Provides input on the structure of journeys and...Successfully interacts with various levels within the organization, including senior management. Promotes a culture of collaboration and teamwork… more
- Amazon (New York, NY)
- …Define the vision and strategy for high impact products that will enhance the customer experience and drive business success with advertisers * Use creativity, ... on all mobile and TV platforms worldwide. As a Sr . Product Manager - Tech, you will lead the...experience and technology required to deliver an advertising experience that is customer -obsessed, non-intrusive and engaging.… more
- Amazon (New York, NY)
- …ensure we have an understanding of the short and long term impact of the unique customer experience created by Fashion CX . The ideal candidate will be ... Description Are you passionate about solving unique customer -facing problems in the Amazon scale? Are you...the way the industry operates. We are hiring a Senior Data Scientist (DS) to help us accelerate our… more
- CVS Health (New York, NY)
- …working together in a supportive, collaborative and agile environment. **Position Summary** The Senior Manager of Retail Customer Experience will have ... primary responsibility for the day-to-day operation of CVS Health's Retail customer experience reporting, providing actionable insights that deliver business… more
- PNC (Hackensack, NJ)
- …needed to be successful in this position. **Preferred Skills** Accountability, Banking, Consulting, Customer Experience ( CX ), Customer Loyalty, Decision ... opportunity to contribute to the company's success. As a Senior Branch Manager within PNC's Retail Branch organization, you...help them achieve financial well being. Creates a differentiated customer experience , making banking easy in an… more
- Amazon (New York, NY)
- …business success with advertisers - Manage prioritization and trade-offs among customer experience , monetization, technical and operational lift, and competing ... which positions us well for the long-term. As a Senior Manager, Product Management - Tech, Ad CX..., design, and technology required to deliver an advertising experience that is customer -obsessed, non-intrusive and engaging.… more
- Walmart (Hoboken, NJ)
- … identity. We are seeking a ** Senior Manager, Business Strategy - Identity Customer Experience ** for the Customer Digital Identity team. **What you will ... processes, security, scalability, regulatory compliance and best in class customer experience . The customer is...do:** **Develop Customer Identity Experience strategy** + Collaborate within the Identity … more
- Avispa Technology (Newark, NJ)
- …CX Marketing 1347439 (H) A leading audiobook company is looking for a Senior Art Director to design interactive digital customer journey experiences and scale ... successful candidate will have 5+ years of art direction experience , be both strategic and hands on, be an...offers a great work environment! Art Director - Digital CX Marketing Pay and Benefits: * Hourly pay: $80-$90/hr… more
- Amazon (New York, NY)
- …channels to maximize long term profit for Amazon while ensuring a great customer experience . Basic Qualifications - 3+ years of investigating the feasibility ... the appropriate guardrails to ensure a consistent and high-quality CX . Outbound Communications seek a talented Sr ....later, actionable wins. You will present analytic findings to senior leaders and assess business impact and opportunity. As… more
- Zoom (New York, NY)
- …Companion for Contact Center, Zoom AI Expert Assist and Zoom Virtual Agent help CX leaders outpace customer expectations. They empower agents and help deliver ... What you can expect We are hiring a Sr . Product Marketing Manager to focus on our...plans and aligned execution with the goal of driving customer acquisition, upsell and retention. Craft target personas and… more
